Driven Beverage Director with over 12 years of experience. Adept at bartending and trained in leadership skills with innovative ideas for excellent beverage departments. Committed to top-of-the-line drinks and profitable customer service.
Overview
10
10
years of professional experience
Work History
Manager/Bartenter
Pitch 25
05.2022 - 01.2025
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Crafted special drink and cocktail menu items for seasonal offerings.
Beverage Director
Claws Boil And Bar
11.2021 - 05.2023
Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
Implemented new drink policies, reducing over-pouring by 50%.
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Beverage Director
Annex Crafthouse
05.2020 - 11.2021
Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
Responded to customer complaints, addressing concerns, and distress with amicable interactions.
server/bartender
Sylvia’s Enchilada Kitchen
07.2016 - 11.2018
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Explained menu items and suggested appropriate options for food allergy concerns.
Teacher/tutor
Houston ISD
09.2014 - 06.2016
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Education
Bachelor of Science - Biochemistry
University of Houston
Associate of Science - General Studies Science
Houston Community College
Skills
Beverage Trends
Payroll understanding
Profit and Loss
Bar safety expert
POS software proficiency
Staff management
Documentation and reporting
Strategic planning
Shift scheduling
Staff development
Sales techniques
Contact
Humble, TX 77396
Education
Houston, TX,Houston, TX
Personal Information
Title:
Timeline
Manager/Bartenter
Pitch 25
05.2022 - 01.2025
Beverage Director
Claws Boil And Bar
11.2021 - 05.2023
Beverage Director
Annex Crafthouse
05.2020 - 11.2021
server/bartender
Sylvia’s Enchilada Kitchen
07.2016 - 11.2018
Teacher/tutor
Houston ISD
09.2014 - 06.2016
Bachelor of Science - Biochemistry
University of Houston
Associate of Science - General Studies Science
Houston Community College
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