Driven Beverage Director with over 12 years of experience. Adept at bartending and trained in leadership skills with innovative ideas for excellent beverage departments. Committed to top-of-the-line drinks and profitable customer service.
Overview
10
10
years of professional experience
Work History
Manager/Bartenter
Pitch 25
05.2022 - 01.2025
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Crafted special drink and cocktail menu items for seasonal offerings.
Beverage Director
Claws Boil And Bar
11.2021 - 05.2023
Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
Implemented new drink policies, reducing over-pouring by 50%.
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Beverage Director
Annex Crafthouse
05.2020 - 11.2021
Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
Responded to customer complaints, addressing concerns, and distress with amicable interactions.
server/bartender
Sylvia’s Enchilada Kitchen
07.2016 - 11.2018
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Explained menu items and suggested appropriate options for food allergy concerns.
Teacher/tutor
Houston ISD
09.2014 - 06.2016
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.