Jasper Sriweawnetr
Deltona,FL
Summary
Ambitious Team Member with 3 years of experience and passion for helping others. Personable, experienced with conflict resolution and sensitive to others' needs. Friendly professional with a background overseeing guest issues with amazing tact and concern. A courteous Guest Services Associate promoting exemplary talents in checking in guests and effectively representing the company brand. Reliable and upbeat Team Member, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Line Cook
Celeste
Oviedo, FL
05.2021 - Current
- Collaborated with team members to assist prep team before rush hour, increasing efficiency by 34%
- Maintained a clean work area and sanitizing station by washing, drying, and sanitizing tools
- Labeled, organized, and re- stocked food & supply items 2 times per week, reducing food waste by 28%
- Trained 3 cooks in food handling and safety procedures.
Daycare Teacher
Kid's Castle Childcare
Sanford, FL
11.2020 - 12.2021
- Communicated with parents, providing teacher-parent days, coaching them in at-home techniques to encourage positivity and curiosity, and collaborating on plans for helping students excel in and out of the classroom
- Supervised children during playtime, reducing injuries by 28%
- Coached children in school subjects and aided in homework, improving learning comprehension
- Managed care for 1-15 children aged 2-10 for 8+ hours per shift.
Guest Services Associate
Target
Sanford, FL
07.2017 - 01.2020
- Excellent customer service, provided quality guest experience every interaction, took initiative with colleagues and customers by working in every department to become flexible and reliable
- Delved inside management and HR to gain insight and helped with overwhelming tasks
- Grew existing customer accounts by 29% through exceptional customer service and effective sales techniques
- Exceeded quantitative metrics on customer satisfaction, customer retention, and inquiry volume
- Practiced an empathetic approach and resolved customer issues, leading to a 27% customer close rate
- Built ongoing relationships with customers to ensure their satisfaction throughout their experience.
Package Handler
FedEx Ground
Sanford, FL
08.2017 - 11.2018
- Labeled products and organized stock in the storage room with the help of
- Excel, increasing warehouse efficiency by 18%
- Helped reduce unloading time by 22%, lifting and storing crates and packages weighing 100+ pounds
- Maintained accurate records of inventory received and/or distributed, decreasing the instance of lost shipments by 42
Team Member
Pi Pizza
Lake Mary, FL
11.2015 - 06.2017
- Jobs.com
- Certificate of Demonstrated
- Proficiency - FAA
- Worked to exceed daily goals, and expressed customer support
- Supervised 6 cook team members and assigned general tasks during slow periods, increasing productivity
- Prepped and cleaned equipment before shift start, increasing efficiency by 12%
- Delivered prompt service while assisting 11 other servers
- Supervised the restaurant closing process by totaling deliveries and collecting money from customers
- Executed exceptional service to ensure customers' repeat business to the restaurant
- Achieved a 2% return rate, 42% below target estimates, by learning product inventory and custom
Education
Associate of Arts - Child Psychiatry
Seminole State College
08.2019 - 08.2022
High School Diploma - undefined
08.2012 - 05.2015
Bachelors - undefined
University of Central Florida
08.2022 - Current
Skills
Positive & Friendlyundefined
Timeline
Bachelors - undefined
University of Central Florida
08.2022 - Current
Line Cook
Celeste
05.2021 - Current
Daycare Teacher
Kid's Castle Childcare
11.2020 - 12.2021
Associate of Arts - Child Psychiatry
Seminole State College
08.2019 - 08.2022
Package Handler
FedEx Ground
08.2017 - 11.2018
Guest Services Associate
Target
07.2017 - 01.2020
Team Member
Pi Pizza
11.2015 - 06.2017
High School Diploma - undefined
08.2012 - 05.2015
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