Viktor Syropiatov
San Diego,CA
Summary
Highly motivated and reliable worker with 6 years of experience in fast-paced restaurant environments. Skilled in delivering orders quickly and accurately while maintaining excellent customer service. Adept at collaborating with kitchen and waitstaff to ensure seamless operations, attentive to customer needs, and committed to maintaining a clean and organized dining area. Strong communication, time management, and multitasking abilities, with a keen eye for detail and a positive, friendly demeanor. Passionate about contributing to a high-quality dining experience and ensuring customer satisfaction.
Overview
7
7
years of professional experience
Work History
Line Cook
Fairplay
San Diego, California
08.2023 - 12.2024
- Grilled and deep fried various foods from meats to potatoes.
- Performed workstation prep prior to shift start.
- Received and stored food and supplies.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Stocked and restocked kitchen supplies as needed.
Line Cook
Mox Vegan Food
Moscow , Russia
12.2021 - 09.2022
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Inspected equipment for cleanliness prior to use every shift.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Set up and performed initial prep work for soups, sauces and salads.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Food Runner
Richter
Moscow , Russia
08.2020 - 02.2021
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Maintained a clean and organized work area throughout shift operations.
- Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Participated in team meetings to discuss service improvements and guest feedback.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Busser
Twin Willows Restaurant
Narragansett, RI
06.2019 - 10.2019
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided assistance to other bussers or waitstaff when needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
- Communicated with kitchen staff regarding any special requests from customers.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Organized storage areas for clean dishes and stocked linens.
Line Cook
Salty’s
Narragansett, Rhode Island
05.2019 - 09.2019
- Grilled and deep fried various foods from meats to potatoes.
- Received and stored food and supplies.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Stocked and restocked kitchen supplies as needed.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Cooked multiple orders simultaneously during busy periods.
Grill Cook/ Barback
Rick’s Cafe
Naples , ME
04.2018 - 09.2018
- Prepared variety of foods according to exact instructions and recipe specifications.
- Safely operated ovens, grills, and other kitchen equipment to minimize accidents.
- Monitored grill temperature to ensure proper cooking times.
- Kept work area clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Set up work stations prior to restaurant opening to improve speed during busy periods.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
- Consistently checked inventory levels and communicated needs to management team.
- Assisted customers as needed, providing excellent service and support.
- Filled and served various beverages for customers.
- Removed empty bottles and trash, keeping work areas clear and sanitary.
Education
Master of Arts - Sound Design
HSE Art & Design School
Moscow 06-2022
Bachelor of Science - History
Higher School of Economics
Saint Petersburg06-2020
Skills
- Clear communication with kitchen staff and customers
- Active listening to understand customer orders and concerns
- Friendly and professional demeanor when interacting with customers
- Active listening to understand customer orders and concerns
- Friendly and professional demeanor when interacting with customers
- Positive attitude and ability to stay calm under pressure
- Patience when handling difficult or demanding customers
- Anticipating customer needs, such as refills or additional items
- Problem-solving for any complaints or issues that arise
- Collaborating with other waitstaff, food runners, and kitchen staff to ensure smooth service
- Flexibility to step in and help where needed
Timeline
Line Cook
Fairplay
08.2023 - 12.2024
Line Cook
Mox Vegan Food
12.2021 - 09.2022
Food Runner
Richter
08.2020 - 02.2021
Busser
Twin Willows Restaurant
06.2019 - 10.2019
Line Cook
Salty’s
05.2019 - 09.2019
Grill Cook/ Barback
Rick’s Cafe
04.2018 - 09.2018
Master of Arts - Sound Design
HSE Art & Design School
Bachelor of Science - History
Higher School of Economics