Team lead with 10+ years of experience in customer service, delivery, and field operations. Known for coaching teams, managing schedules, maintaining safety standards, and keeping equipment and daily work on track.
Work History
Team Lead
2 Years 1 Month
Walmart | 08.2024 - 09.2026
Supervised associate workflows, ensuring efficient store operations and consistent customer service.
Coached team members on merchandising standards, safety procedures, and task execution.
Resolved customer concerns promptly, supporting positive shopping experiences and service recovery.
Monitored inventory levels and coordinated replenishment to maintain on-shelf product availability.
Delivery Driver
2 Years 11 Months
Fenton Logistics | 07.2021 - 06.2024
Delivered customer orders safely and on schedule using route plans and GPS navigation.
Conducted pre-trip and post-trip vehicle inspections to maintain DOT compliance.
Loaded and secured freight to prevent damage during transit.
Verified invoices, manifests, and proof-of-delivery paperwork for accurate order completion.
Driver Technician
9 Months
Cardno, Inc. | 05.2020 - 02.2021
Operated field vehicles safely between project sites, ensuring timely arrival for sampling and inspection activities.
Inspected, cleaned, and maintained vehicles and field equipment to support reliable daily operations.
Coordinated site access, route planning, and schedule changes to improve field team efficiency.
Supported compliance with safety procedures, environmental regulations, and project-specific quality requirements.
Driver Technician
5 Years 11 Months
Plant It Earth | 02.2013 - 01.2019
Promoted environmentally friendly practices by utilizing organic fertilizers and reducing water waste during lawn care procedures.
Maintained an organized workspace, contributing to increased efficiency during lawn care tasks.
Assisted in training new team members on proper lawn care techniques and safety protocols, fostering a knowledgeable workforce.
Developed personalized lawn care plans based on individual client needs and preferences.