Jaspreet Kaur
Sacramento,CA
Summary
Quick Learner
Good Speaker & listener
Team manager
Comprehensive problem solving ability.
Flexibility to adapt to new technologies and zeal to learn new things.
Ability to work with minimal supervision in fast paced environment.
Can work in multicultural and different global work environment.
Ability to prioritize and organize a heavy workload.
General knowledge of office procedures and policies.
Extensive knowledge of medical terminology.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Front Office Coordinator
Family Dentistry DDS
07.2015 - 06.2022
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
- Streamlined dental office operations by implementing effective organizational systems for patient records and financial documentation.
- Reduced wait times and improved patient flow by coordinating efficient room allocations for dental procedures.
- Increased overall office efficiency with diligent management of daily tasks, including answering phones, filing paperwork, and inventory management.
Sales Associate
Macy's
09.2017 - 12.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Clinical Trial Assistant
Klinera Global Services
06.2018 - 11.2018
- Enhanced patient recruitment by streamlining screening procedures and maintaining accurate records.
- Supported clinical trial execution by coordinating with cross-functional teams and ensuring regulatory compliance.
- Improved data quality by conducting thorough source document verification and resolving discrepancies in a timely manner.
- Assisted in the development of study-specific materials, including informed consent forms and case report forms, to ensure proper documentation and adherence to guidelines.
Education
High School Diploma -
Silver Creek High School
San Jose, CA06.2008
Medical Support
American Pacific College
San Jose01.2013
Health Administration
Evergreen Valley College
San Jose, CA01.2012
Skills
- Patient Scheduling
- Phone Etiquette
- HIPAA Compliance
- Office Administration
Certification
Certified General Medicines Test.
Certified Medical Transcription Skills (Disease and Condintions).
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Clinical Trial Assistant
Klinera Global Services
06.2018 - 11.2018
Sales Associate
Macy's
09.2017 - 12.2019
Dental Front Office Coordinator
Family Dentistry DDS
07.2015 - 06.2022
High School Diploma -
Silver Creek High School
Medical Support
American Pacific College
Health Administration
Evergreen Valley College
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