Jassmine Byrd
Lexington,KY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Food Service Supervisor/Coffee Barista
Morrisons
04.2022 - Current
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Created an inviting atmosphere by overseeing dining area layout changes or adjustments based on guest feedback or specific event requirements.
- Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Shift Leader
IGA Supermarket/ Subway
09.2021 - 04.2022
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Trained new employees teaching the fundamentals of the job.
Education
High School Diploma -
Henry Clay High School
Lexington, KY06.2018
Skills
- Critical Thinking
- Staff Leadership
- Commutations
- Problem- Solving
- Team Collaboration
Timeline
Food Service Supervisor/Coffee Barista
Morrisons
04.2022 - Current
Shift Leader
IGA Supermarket/ Subway
09.2021 - 04.2022
High School Diploma -
Henry Clay High School