Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Technician Dispatcher
Wyndham Hotels & Resorts
Lake Buena Vista, FL
01.2023 - Current
Utilize the phone and/or electronic communication to efficiently dispatch calls and record the ongoing working order of the site.
Maintain communication log for the shifts.
Identified locations and needs of callers to accurately send assistance.
Perform general office duties such as filling, organizing work orders.
Serve as a positive and professional brand ambassador for the company.
Office Associate
Midstate Driving School
Meriden, CT
01.2017 - 10.2022
Maintained open communication with team members and instructors, resulting in on-time appointments.
Inputted data into various software programs accurately and efficiently.
Answered email inquiries about products and services.
Researched and updated customer records in database system.
Verified accuracy of data by cross-referencing with source documents.
Education
Associate of Science - Business Administration
Middlesex Community College
Middletown, CT
01.2019
Skills
Positive and Upbeat
Problem-Solving
Microsoft Office Knowledge
Friendly and Helpful
Honest and Ethical
Quick learner
First Aid/CPR
Computer Skills
Collaborative Team Player
Customer Service Support
References
References available upon request.
Timeline
Technician Dispatcher
Wyndham Hotels & Resorts
01.2023 - Current
Office Associate
Midstate Driving School
01.2017 - 10.2022
Associate of Science - Business Administration
Middlesex Community College
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