Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jastin Brewer

East Lansing

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Customer Service Representative

SPARTAN PRINTING
Lansing
01.2022 - Current
  • Assisted customers with a warm and professional attitude
  • Interacted with customers through in person, over phone and email.
  • Kept records of customer complaints
  • Booked appointments
  • Took inventory
  • Sales experience
  • Printing press experience

Truck Driver Chauffeurs

FedEx Ground(Contracted through Kass Inc)
Lansing
11.2020 - Current
  • Coordinated timely pickups and deliveries of packages to meet customer expectations.
  • Addressed customer inquiries about deliveries promptly and accurately.
  • Communicated effectively with dispatchers regarding route changes and delays.
  • Loaded and unloaded truck efficiently.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Followed all safety regulations during loading and unloading processes.
  • Learned and practiced safe driving techniques to avoid accidents.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Maintained accurate records of shipments and deliveries.
  • Assisted in training new drivers on company policies and procedures.

Medical Assistant(CCMA)

Clinton County Medical Center
Saint Johns
12.2014 - 03.2018
  • Measured vital signs accurately in patient care settings
  • Managed administrative tasks to support smooth clinic operations
  • Scheduled patient appointments and provided reminders to enhance attendance
  • Documented comprehensive patient history during medical evaluations
  • Reviewed and revised care plans to ensure alignment with patient needs
  • Executed various administrative tasks to support office efficiency

Education

CDL A - CDL A

Tri Area Trucking School
Saint Johns, MI
05.2026 - 06.2026

Medical Assistant -

Career Quest Learning Center
Lansing, MI
01.2012 - 05.2014

Skills

  • CUSTOMER INQUIRIES
  • Customer support
  • Appointment scheduling
  • Billing
  • Patient Care
  • Vital signs measurement
  • Inventory management
  • ACCESS
  • Microsoft Excel
  • Problem resolution
  • Time management
  • Multi-tasking
  • Adaptability and flexibility
  • Effective communication
  • Adaptability and flexibility

Certification

  • Chauffeur's Permit
  • Driver's License
  • CPR Certification

Timeline

CDL A - CDL A

Tri Area Trucking School
05.2026 - 06.2026

Customer Service Representative

SPARTAN PRINTING
01.2022 - Current

Truck Driver Chauffeurs

FedEx Ground(Contracted through Kass Inc)
11.2020 - Current

Medical Assistant(CCMA)

Clinton County Medical Center
12.2014 - 03.2018

Medical Assistant -

Career Quest Learning Center
01.2012 - 05.2014
Jastin Brewer