Jastyn Henderson
Andover,Kansas
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Blue Hook Cajun Seafood and Bar
Billy Wong (Owner)
06.2021 - Current
- Greeting guest with highest satisfaction
- Seating guest quickly and efficiently
- Taking To-Go orders over the phone and online
- Cleaning and Organization of FOH
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Performing opening and closing duties.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Serving tables with satisfaction.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Communication.
- Maintained a clean and organized work environment for optimal food safety and efficiency.
- Utilized problem-solving skills to address customer complaints.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Tri Mee Drive-In
John and Tina Humphery (Owner)
06.2018 - 12.2020
- Responsible for Food Safety and Service
- Good customer service skills
- Producing good work environment
- Always Punctual.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-in window.
- Developed strong communication skills while interacting with diverse clientele daily.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Collaborated with team members to ensure seamless coordination in the preparation and delivery of orders during peak service hours.
- Ensured consistent food quality by conducting regular taste tests and adjusting cooking methods as needed.
- Developed strong multitasking skills while managing multiple orders simultaneously under time-sensitive conditions without compromising on quality or presentation standards.
Education
Independence Community College (ICC)
Independence, KansasAllen Community College (ACC)
Iola, KansasFredonia Junior-Senior High School
Fredonia, KansasSkills
- Critical Thinking
- Active Listening
- Customer Service
- Multitasking
- Fast Learner
- Guest Engagement
- Strong Work Ethic
- Problem-Solving
Additional Information
GPA: 3.6
Class Rank
13 of 49
Volunteer Or Community Service
- Community-Wide Clean-Up (6 Years)
- Community Care Packages (1 Year)
- Community Food Can Drive (6 Years)
- Community Christmas Pagent (5 Years)
- Community Christmas Pagent Character (1 Year)
- Community Recycling (Iola Ks) (1 year)
- YellowJacket Mentor (Fredonia Ks) (1 year)
Activities
- Honor Roll (3 Years)
- Volleyball Team Manager (1 Year)
- Spirit Squad (2 Years)
- Student Council (1 Year)
- Yellow Ribbon Club (1 Year)
- FBLA (1 year)
- Community College Cheer (1 year)
References
- Hayden Wilson, 580.884.9735
- Morgan Clem, 580.884.0730
- Kimber Hull, 620.757.1576
Timeline
Blue Hook Cajun Seafood and Bar
Billy Wong (Owner)
06.2021 - Current
Tri Mee Drive-In
John and Tina Humphery (Owner)
06.2018 - 12.2020
Independence Community College (ICC)
Allen Community College (ACC)
Fredonia Junior-Senior High School