Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasylia Martinez

Kansas City,KS

Summary

Accomplished Detailer and Server/Manager with a proven track record at Ceramics Pro, adept in operating system management and crew coordination. Expertise in delivering high-quality results under tight deadlines, enhancing customer satisfaction, and leading teams to exceed sales targets. Skilled in utilizing advanced cleaning equipment and techniques, ensuring meticulous attention to detail and superior service delivery.

Overview

6
6
years of professional experience

Work History

Server/Manager

Pegah's Family Restaurant
09.2018 - Current
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.

Detailer

U S Autobroker LLC
03.2024 - 09.2024
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.

Detailer

Ceramic Pro
03.2022 - 02.2023
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Washed cars and trucks daily for auto dealership.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.

Detailer

CarMax
09.2021 - 03.2022
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.

Education

Turner High School
Kansas City, KS
05.2021

Skills

  • Operating system management
  • Team Training
  • Backup Management
  • Crew Coordination

Timeline

Detailer

U S Autobroker LLC
03.2024 - 09.2024

Detailer

Ceramic Pro
03.2022 - 02.2023

Detailer

CarMax
09.2021 - 03.2022

Server/Manager

Pegah's Family Restaurant
09.2018 - Current

Turner High School

Similar Profiles

CREATE PROFILE
Jasylia Martinez