Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jatashaly Collazo

Jatashaly Collazo

Manchester

Summary

Dynamic and results-driven professional with experience at Amazon.com Services LLC, excelling in customer satisfaction and staff training. Proven ability to lead teams and enhance operational efficiency through effective decision-making and attention to detail. Committed to fostering a positive work environment while consistently exceeding performance expectations. Proficient in Microsoft Word.

Overview

9
9
years of professional experience

Work History

Fulfillment Associate

Amazon.com Services LLC
04.2025 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Cashier

Speedway Gas Station
02.2017 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Manager

McDonald's Restaurant
08.2020 - 11.2021
  • Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
  • Provided exceptional support to management, assisting in daily operations and decision-making processes.
  • Created a positive work environment for staff members, promoting teamwork and employee morale.
  • Implemented new policies and procedures to enhance the overall customer experience while adhering to company guidelines.

Front Desk Receptionist

Excel Dental Dentist
11.2021 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Assistant Manager

Catalano's Company (Dunkin Donuts)
09.2023 - 12.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

GED -

American Training
Andover
06-2021

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Team leadership
  • Decision-making
  • Time management
  • Problem Solving
  • Staff training and development
  • Employee scheduling
  • Microsoft Word

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Fulfillment Associate

Amazon.com Services LLC
04.2025 - Current

Assistant Manager

Catalano's Company (Dunkin Donuts)
09.2023 - 12.2024

Front Desk Receptionist

Excel Dental Dentist
11.2021 - 08.2023

Assistant Manager

McDonald's Restaurant
08.2020 - 11.2021

Cashier

Speedway Gas Station
02.2017 - 06.2019

GED -

American Training

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