Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jate Serate

Washingtonville

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Ramp Agent

Fenix
11.2023 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

ACES

ERMC Aviation
10.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Performed administrative dutiesand prepared operational procedures to assist operations support manager.
  • Participated in operations team meetings to coordinate and assign project management tasks.

Emergency Room Unit Clerk

Garnet Medical Center
06.2023 - Current
  • Processed returned mail and updated new addresses as provided.
  • Expedited delivery of urgent messages to appropriate personnel, improving response time to emergent situations.
  • Streamlined the registration process for incoming patients, gathering essential demographic and insurance information quickly and accurately.
  • Supported optimal patient care by ensuring timely retrieval of lab results and diagnostic reports for physicians.
  • Contributed to a positive patient experience by providing compassionate assistance to patients and their families during their ER visit.
  • Utilized multiple PC applications throughout day.
  • Assisted in the development of unit-specific training materials and resources, enhancing onboarding experiences for new team members.
  • Maintained accurate patient records by diligently updating electronic health systems with relevant data.
  • Improved patient flow by efficiently managing admissions, discharges, and transfers in the Emergency Room.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Education

Associate of Arts - Psychology

Touro College
New York, NY

Skills

  • Problem-Solving
  • Loading and unloading
  • Ramp service
  • Aircraft Marshalling
  • Baggage handling
  • Heavy Lifting
  • Safety Procedures Compliance
  • Safety Procedures
  • Customer Service
  • Team Leadership
  • Crew assistance
  • Vehicle operation
  • Flexible Schedule
  • Dependable and Responsible
  • Aviation regulations
  • Quality Control

Languages

Spanish
Native or Bilingual

Certification

  • Licensed CDL Class B

Timeline

Ramp Agent

Fenix
11.2023 - Current

ACES

ERMC Aviation
10.2023 - Current

Emergency Room Unit Clerk

Garnet Medical Center
06.2023 - Current

Associate of Arts - Psychology

Touro College
Jate Serate