Jaterra M. Williams
Lafayette,LA
Summary
Experienced administrative associate professional who possesses an excellent work ethic with extensive experience in the administrative, customer service, sales and health service industry, adept at childcare, health services, customer service, excellent customer service and handling office operation tasks. Driven and results-focused professional seeking a full time Office Assistant role.
Overview
7
7
years of professional experience
Work History
Kitchen Line Worker
Sodexo Dining Services
10.2023 - 12.2024
- Inspected final products to assess compliance with quality standards and established tolerances.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Greeted customers and provided outstanding customer service.
- Monitored food and beverage supplies, assisting with restocking when needed.
Direct Service Worker
Courtyard Retirement Home
11.2019 - 02.2022
- Provide personal care to inbound clients and maintain rooms
- Monitor client movement throughout the floor
- Prepare and serve meals; monitor the client’s diet
- Provide cleaning services and change the bedding
- Provide transportation to doctor’s appointments; and assist with running errands
Babysitter
Addy Paddy’s Childcare Center
04.2019 - 11.2019
- Supervised and monitored the safety of XX children in the center
- Organized activities that allowed children to learn about the world and explore interests
- Prepared nutritional snacks and organized mealtimes
- Teach children social skills and assist children with good hygiene
- Kept records of children’s’ development, routines, and interests and reported their progress
Hostess/Waitress
Oasis
08.2018 - 04.2019
- Greeted and assisted on the floor, ensuring exemplary customer service by delivering the ultimate experience
- Establish excellent working rapport and teamwork with customers and reputation as an ethical and honest employee
- Improved customer experience by utilizing product knowledge and providing recommendations that lead to sales increase
- Knowledgeable of proper safety precautions associated with lounge products
Receptionist (Contract)
Louisiana Commission
03.2018 - 03.2019
- Greet all visitors and direct them to the appropriate case worker
- Maintained a clean reception and seating area
- Opened and properly distributed incoming mail
- Received vendors, organized and stored office supplies; maintained the supply room
- Timely and accurately fulfilled all special orders and installation projects from the initial sale through project completion, ensuring complete customer satisfaction with minimal supervision
Skills
- Sales
- Teamwork
- Tech Savvy
- Billing
- Written and Oral Communication
- Microsoft Office
- Customer Service
- Data Entry
- Time Management
- Multitasking
- 10 Key
- Windows Proficient
- Food safety
- Sanitation procedures
- Workstation organization
- Food preparation
Additional Credentials - Technical Skills
- Microsoft Office (Word, PowerPoint, Outlook)
- Data Entry
- 10 Key
- Windows Proficient
Timeline
Kitchen Line Worker
Sodexo Dining Services
10.2023 - 12.2024
Direct Service Worker
Courtyard Retirement Home
11.2019 - 02.2022
Babysitter
Addy Paddy’s Childcare Center
04.2019 - 11.2019
Hostess/Waitress
Oasis
08.2018 - 04.2019
Receptionist (Contract)
Louisiana Commission
03.2018 - 03.2019
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