- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Digital Art and Animation
- Food Tourism
- Road Trips
- Animal Care
Miles Higgins
267 Border Drive East
Summary
Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings.
Overview
9
9
years of professional experience
Work History
Kitchen Line Worker
Mellow Mushroom
Mobile, AL
05.2025 - Current
- Operated kitchen equipment to prepare high-quality food items consistently.
- Collaborated with team members to streamline food preparation processes and reduce wait times.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Trained new staff on kitchen procedures and equipment usage to enhance team efficiency.
Kitchen Hand
Maple Street Biscuit
Mobile, AL
02.2024 - 06.2025
- Maintained cleanliness and organization of kitchen area to ensure compliance with health and safety standards.
- Assisted chefs in food preparation, ensuring timely delivery of high-quality meals.
- Operated kitchen equipment efficiently, minimizing downtime and enhancing productivity.
- Trained new kitchen staff on operational procedures and safety protocols, improving team performance.
Grocery Team Member
Rouses Market
Mobile, AL
07.2023 - 02.2024
- Assisted customers with inquiries and product selections, enhancing overall shopping experience.
- Maintained clean and organized store displays to ensure product accessibility and appeal.
- Collaborated with team members to restock shelves efficiently during peak hours.
- Monitored inventory levels and reported discrepancies to management for timely resolution.
Assembly Line Leader
Milwaukee Tool & Equipment Company
Sun Prairie, WI
10.2021 - 03.2023
- Oversaw daily assembly line operations to ensure optimal productivity and efficiency.
- Trained and mentored new team members on safety protocols and assembly procedures.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Conducted quality control inspections to maintain high standards of product integrity.
- Coordinated safety protocols within the warehouse to ensure a smooth day to day experience and a safer environment.
Assistant Store Manager
Papa Murphy's Take and Bake Pizza
Madison, WI
04.2019 - 05.2021
- Supervised daily store operations to ensure optimal customer service and product quality.
- Trained and mentored team members on food safety standards and operational procedures.
- Implemented inventory control measures to reduce waste and manage stock levels effectively.
- Assisted in scheduling staff shifts to maintain adequate coverage during peak hours.
- Ensured all build items for the line were in proper temperature ranges and in date.
Cashier/Cook
Mobil/Krispy Krunchy
Deerfield, WI
05.2018 - 06.2019
- Completed tasks such as stocking and prepping fresh poultry to ensure the next shift’s employees had enough product to work with.
- Cleaned the floors and counters to ensure a clean cashier workstation.
- Trained three coworkers in total to work in both the cashier and cooking section of the job.
- Verified large vendor shipments, guaranteeing that all product was accounted for and possible shipment mishaps were taken care of as soon as possible.
- Detail cleaning throughout entire store to ensure cleanliness and protect against food-borne illnesses.
Cashier/Delivery Driver
Rocky Rococo's
Madison, WI
11.2018 - 02.2019
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Maintained accurate cash drawer balances through diligent counting and reconciliation.
- Trained new cashiers on operational procedures and customer engagement strategies.
- Collaborated with team members to enhance workflow during peak service hours.
Sandwich Artist
Subway
Cambridge, WI
08.2017 - 03.2018
- Prepared sandwiches and salads according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness of workstations and dining areas, adhering to health and safety standards.
- Assisted in inventory management, tracking stock levels and minimizing waste effectively.
- Trained new team members on food preparation techniques and customer service best practices.
Education
High School Education Diploma -
West High School MMSD
06.2016
Skills
- Adaptability under pressure
- Continuous learning mindset
- General Communication
- Time Management
- Attention to detail
- Client relations
- Customer assistance
- Sales training
- Technical support
Interests
Employee of the Month
I found a mistake that a different line was making at Milwaukee and managed to save it before the company lost 7 million dollars in sales due to mismatched packaging. I halted everything and had us go through as a team every single pallet and box to rectify the mistake.
Timeline
Kitchen Line Worker
Mellow Mushroom
05.2025 - Current
Kitchen Hand
Maple Street Biscuit
02.2024 - 06.2025
Grocery Team Member
Rouses Market
07.2023 - 02.2024
Assembly Line Leader
Milwaukee Tool & Equipment Company
10.2021 - 03.2023
Assistant Store Manager
Papa Murphy's Take and Bake Pizza
04.2019 - 05.2021
Cashier/Delivery Driver
Rocky Rococo's
11.2018 - 02.2019
Cashier/Cook
Mobil/Krispy Krunchy
05.2018 - 06.2019
Sandwich Artist
Subway
08.2017 - 03.2018
High School Education Diploma -
West High School MMSD