Summary
Overview
Work History
Education
Skills
Timeline
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Avion Minnis

Naples,FL

Summary

I am versatile with a strong background in customer service and content editing. I excel at addressing customer inquiries and resolving issues efficiently, always prioritizing clear communication to ensure satisfaction. My problem-solving skills help me deliver consistent, high-quality service, while my ability to actively listen and tailor solutions builds lasting customer loyalty.

As a professional editor, I’m passionate about delivering polished, error-free content that resonates with readers. I’m a reliable team player, known for collaborating well, meeting deadlines, and refining manuscripts to enhance readability.

With a focus on continuous learning and growth, I bring strong analytical, communication, and teamwork skills to every role, always adapting to new challenges with a positive attitude.

Overview

2
2
years of professional experience

Work History

Kitchen Line Worker

Crisp & Green
10.2024 - Current
  • Operated kitchen equipment efficiently to prepare menu items consistently.
  • Assisted team members in maintaining cleanliness and organization of workstations.
  • Monitored food quality and presentation to ensure compliance with standards.
  • Collaborated with kitchen staff to streamline food preparation processes.
  • Trained new employees on safety protocols and operational procedures.
  • Enhanced kitchen efficiency by assisting in food preparation and maintaining a clean workspace.

Customer Service Staff Member

Publix
01.2023 - Current
  • Assisted customers with inquiries and resolved issues promptly.
  • Learned and utilized customer service software to track interactions.
  • Provided product information to support customer decision-making processes.
  • Facilitated seamless transactions by accurately processing payments, returns, exchanges, or other account adjustments using internal systems.
  • Engaged in ongoing training sessions to improve product knowledge and skills.
  • Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Sales Associate

CUTCO
06.2024 - 02.2025
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Processed transactions efficiently using POS systems, minimizing wait times for customers.
  • Collaborated with team members to achieve sales goals through effective merchandising strategies.
  • Second highest branch in sales in the whole company

Education

Palmetto Ridge Highschool
Naples, FL

Skills

  • Adaptability under pressure
  • Sanitation procedures
  • Building rapport
  • Customer service
  • Multitasking and organization
  • Teamwork
  • Bringing energy
  • Social media marketing
  • Video editing

Timeline

Kitchen Line Worker

Crisp & Green
10.2024 - Current

Sales Associate

CUTCO
06.2024 - 02.2025

Customer Service Staff Member

Publix
01.2023 - Current

Palmetto Ridge Highschool
Avion Minnis