JaTerrica Valentine
Dallas
Summary
Motivated employee with proven ability to adapt quickly in fast-paced, high-volume environments. Demonstrates strong commitment to upholding safety standards. Offers open availability and flexibility for various shifts. Known for exceptional organizational skills and dependability. Excels in managing multiple priorities with a positive attitude. Proactively takes on additional responsibilities to contribute towards team goals.
Overview
6
6
years of professional experience
Work History
Contact Representative
Internal Revenue Service, IRS
07.2024 - Current
- Utilized data analytics tools for detecting patterns indicative of noncompliance or potential fraud.
- Reduced errors in filed returns through meticulous review and verification of taxpayer information against IRS records.
- Evaluated taxpayer documentation, ensuring adherence to relevant regulations and laws.
- Built strong relationships with taxpayers through professional communication and timely responses to inquiries.
- Provided exceptional service by proactively addressing customers'' needs and concerns.
- Improved customer satisfaction by resolving issues efficiently and professionally.
- Maintained detailed records of customer interactions, ensuring accurate documentation for future reference or follow-up actions.
Package Handler
FedEx
05.2024 - 06.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Solar Panel Production Operator
Canadian Solar
06.2024 - 08.2024
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Performed tasks with tools cautiously to ensure a hazard-free environment.
- Reading and interpret blueprints, drawings and specifications
- Assembling circuits requiring fine hand assembly
- Connect cables, tubes and wires to complete assemblies and installations.
- Operate and tend automated assembling equipment such as robotic and fixed automation equipment.
- Collect, record, and summarize inspection results
Inbound Warehouse Associate
Amazon
08.2023 - 12.2023
- .
- Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
- Unloaded pallets and deliveries and organized products in warehouse.
- Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
- Maintained strict adherence to safety protocols, reducing workplace accidents and fostering a safe working environment for all employees.
- Reduced order processing time with diligent inspection of inventory for damages or discrepancies.
- Collaborated with other departments to address any issues related to inbound shipments or inventory discrepancies.
- Enhanced team productivity by assisting in training new warehouse associates on proper procedures and best practices.
Outbound Warehouse Associate
Amazon
02.2023 - 05.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Warehouse Worker
Kohl’s Distribution Efulfillment Center
09.2022 - 01.2023
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Completed cycle counts and monthly inventory.
- Assisted in receiving, stocking and distribution of merchandise.
Warehouse Worker
Amazon Warehouse
11.2020 - 08.2022
- Coordinated efficient truck loading and unloading operations.
- Organized and counted pallets for quick delivery to distribution hub
- Performed the act of packing/picking/sorting orders
- Ensured accurate order screenings while maintaining optimal scanning speed.
- Examined packages and merchandise for damage.
- Transported goods efficiently between warehouse locations using pallet jacks and material handling systems.
- Handled lifting requirements for materials weighing 50 pounds efficiently.
cashier/server/cook
Williams Chicken
08.2019 - 01.2021
- Attained fast work pace, while Organizing and keeping clean and well-stocked checkout areas
- Balanced cash drawer at beginning and end of each shift
- Engaged in pleasant conversation with customers while completing cash register transactions
- Encouraged customers to take use of promotions and special offers to increase sales
- Performed the bagging, boxing or wrapping of products for customers
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Diploma -
Wilmer Hutchins high school
Dallas, TX05.2020
Skills
- Customer service
- Order Fulfillment
- Restaurant experience
- Communication skills
- Warehouse Distribution Experience
- Reliability and punctuality
- Project Management
- Attention to Detail
- Problem-Solving
- Computer Skills
- Basic Math
- Manufacturing
Timeline
Contact Representative
Internal Revenue Service, IRS
07.2024 - Current
Solar Panel Production Operator
Canadian Solar
06.2024 - 08.2024
Package Handler
FedEx
05.2024 - 06.2025
Inbound Warehouse Associate
Amazon
08.2023 - 12.2023
Outbound Warehouse Associate
Amazon
02.2023 - 05.2023
Warehouse Worker
Kohl’s Distribution Efulfillment Center
09.2022 - 01.2023
Warehouse Worker
Amazon Warehouse
11.2020 - 08.2022
cashier/server/cook
Williams Chicken
08.2019 - 01.2021
Diploma -
Wilmer Hutchins high school
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