- Cars
- Sports
- Hanging out with friends/ family
Jathen Alameda
San Antonio
Summary
Dynamic and dependable professional with extensive experience at H-E-B Plus, excelling in customer relations and money handling. Proven ability to resolve conflicts and ensure compliance with PPE standards while maintaining organized merchandise displays. Recognized for strong decision-making skills and a commitment to exceptional customer service. Also trained in other departments, like produce and gm.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Checker
H-E-B Plus
03.2024 - Current
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
- Identified produce items and input corresponding PLU codes.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
Customer Service Assistant
H-E-B Grocery
06.2023 - 03.2024
Education
Associate of Applied Science - Automotive
St. Philip's College
San Antonio, TX05-2026
High School Diploma -
East Central High School
San Antonio, TX05-2023
Skills
- Customer relations
- Multitasking Abilities
- Dependable and responsible
- Decision-making
- PPE compliance
- Recordkeeping skills
- Repair documentation
- Product restocking
- Money handling
- Customer service
- Self motivation
Certification
Brake and Front End Specialist- Level 1
Automotive Heating and Air Conditioning Specialist- Level 1
Automotive Performance Specialist- Level 1
Automotive Technology- Level 1
Transmission Specialist- Level 1
Service Line Tech- Occupational Skills Award
Interests
Timeline
Checker
H-E-B Plus
03.2024 - Current
Customer Service Assistant
H-E-B Grocery
06.2023 - 03.2024
Associate of Applied Science - Automotive
St. Philip's College
High School Diploma -
East Central High School
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