Jathsenny Martinez
Santa Maria,CA
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Dignity Health
Santa Maria, CA
10.2023 - Current
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure..
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation..
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Server
Olive Garden
Santa Maria, CA
07.2023 - Current
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers..
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation..
Food Service Worker
Chipotle
Santa Maria, CA
01.2021 - 05.2022
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures..
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Associate of Arts - Liberal Arts: Math And Science
Allan Hancock College
Santa Maria, CA01-2024
Central Coast Nursing Institute
Santa Maria, CA08-2023
High School Diploma -
Ernest Righetti High School
Santa Maria, CA06-2020
Skills
- Food sales and promotion
- Food preparation and safety
- Electronic Charting
- Maintaining confidentiality
- Infection control procedures
- Companionship and emotional support
- Recording vital signs
- Responding to emergencies
- Patient-focused care
Languages
- Spanish
- English
Certification
- Certified Nursing Assistant
- BLS Provider
Timeline
CNA
Dignity Health
10.2023 - Current
Server
Olive Garden
07.2023 - Current
Food Service Worker
Chipotle
01.2021 - 05.2022
Associate of Arts - Liberal Arts: Math And Science
Allan Hancock College
Central Coast Nursing Institute
High School Diploma -
Ernest Righetti High School