Raul Mendoza
CHULAVISTA,CA
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, Using these skills to meet customer needs and maintain high satisfaction levels.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
CNA
Pavilion Rehabilitation and Nursing Center
San Diego, California
04.2024 - 11.2024
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety in resident rooms and common areas.
- Communicated effectively with residents to provide emotional support.
- Documented patient care activities accurately in medical records.
- Collaborated with healthcare team to develop individual care plans.
- Trained new staff on best practices for resident care procedures.
- Responded promptly to resident calls and needs throughout shifts.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Server
Olive Garden
CHULAVISTA, CA
02.2022 - 02.2023
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Assisted guests with menu selections and special dietary needs.
- Handled cash transactions and processed payments swiftly and securely.
- Resolved customer complaints promptly to enhance dining experience.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Line Cook
Applebee's Grill + Bar
CHULAVISTA, CA
04.2021 - 05.2022
- Prepared and cooked menu items following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted in inventory management by receiving and storing food supplies properly.
- Collaborated with team members to ensure efficient kitchen operations during peak hours.
- Followed food safety protocols to prevent cross-contamination and ensure quality standards.
- Monitored cooking times and temperatures to guarantee optimal dish quality and safety.
- Supported training of new kitchen staff on procedures and best practices for cooking.
- Communicated effectively with front-of-house staff to coordinate timely food service delivery.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Set up workstations with needed ingredients, utensils and cooking equipment.
Education
Certified Nursing Assistant - Nursing Assistant
San Diego Medical College
San Diego, California 02.2023 - 07.2023
Chula Vista High School
CHULAVISTA, CASkills
- Customer service
- Team collaboration
- Food safety compliance
- Time management
- Order management
- Effective communication
- Attention to detail
- Compassionate communication
- Multitasking and organization
- Basic life support
- Flexibility and adaptability
- Food safety protocols
- Customer relationship management
- Food sales and promotion
- Positive guest interactions
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
CNA
Pavilion Rehabilitation and Nursing Center
04.2024 - 11.2024
Certified Nursing Assistant - Nursing Assistant
San Diego Medical College
02.2023 - 07.2023
Server
Olive Garden
02.2022 - 02.2023
Line Cook
Applebee's Grill + Bar
04.2021 - 05.2022
Chula Vista High School