Jatinder S. Khela
Albany,NY
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Skilled in building strong client relationships, delivering exceptional customer service, Also detail-oriented with expertise in Excel-based data analysis, cash management, and compliance review.
Overview
8
8
years of professional experience
Work History
Office Assistant 1 Stores/Mail
NYS Department of Civil Service
Albany, NY
12.2025 - Current
Sorting, processing, & distributing mail
Pick up mail from different floors in the building & send them out
Picking up heavy boxes & moving them
Driving a van to deliver & or pick up mail and testing
Receive supplies & storing them, those supplies include office equipment such as pens, pencils, printing paper, folders, binders, and ink cartridges.
FLOATING ASSISTANT BRANCH MANAGER I / HEAD TELLER
Trustco Bank
01.2024 - Current
- Providing good customer services to customers
- Opening new accounts and building relationships with new customers
- Completing customer deposits and withdrawals
- Accurately counting cash & ensure that the till I use has the correct total amount of cash in it.
- Ensuring the branch has enough money
CUSTOMER SERVICE REPRESENTATIVE
UPS
01.2018 - Current
- Ship out packages for customers
- Pack packages for customers
- Distribute mailboxes for customers to rent
- Print & make copies, faxing, scanning documents
ADMIN. ASSISTANT
Nesco Resources/Regeneron
06.2022 - 09.2023
- Handle Masterfiles and ensure that they are in a correct format. Ensure that the Masterfiles list is completed
- Make data entries in Excel spreadsheet
- Take notes in meetings
Education
BACHELOR'S DEGREE - BUSINESS AND TECHNOLOGY MANAGEMENT
SUNY Delhi
12-2020
ASSOCIATE DEGREE - BUSINESS ADMINISTRATION
SCCC
12-2017
Skills
- Teamwork
- Trustworthy
- Flexible
- Language
- Communication
- Attention to detail & Process Accuracy
- Customer service
- Time management
- Data entry
- Customer relations
- Problem-solving
- Data Analysis & Reporting (Microsoft Excel)
- Payment processing
- Task prioritization
- Relationship building
- Microsoft PowerPoint
- Filing
- Spreadsheets
- Cash Management
- Compliance Testing
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Limited Working
Timeline
Office Assistant 1 Stores/Mail
NYS Department of Civil Service
12.2025 - Current
FLOATING ASSISTANT BRANCH MANAGER I / HEAD TELLER
Trustco Bank
01.2024 - Current
ADMIN. ASSISTANT
Nesco Resources/Regeneron
06.2022 - 09.2023
CUSTOMER SERVICE REPRESENTATIVE
UPS
01.2018 - Current
ASSOCIATE DEGREE - BUSINESS ADMINISTRATION
SCCC
BACHELOR'S DEGREE - BUSINESS AND TECHNOLOGY MANAGEMENT
SUNY Delhi