Jaton Lewis
Charlotte,NC
Summary
Dynamic and Devoted professional with over 10 years of experience in the customer service industry. Recognized for being a leader and sustaining strong brand recognition and loyalty through highly leveraged and well executed sales and marketing methodologies. Effective utilization of solid sales and relationship management competencies to help companies meet and exceed every objective.
Overview
12
12
years of professional experience
Work History
Outbound Sales Representative
Spectrum Business
11.2022 - Current
- Boosted customer satisfaction by addressing concerns and providing solutions in a timely manner.
- Increased sales revenue through strategic cold calling and lead generation activities.
- Cultivated strong relationships with clients, fostering loyalty and repeat business.
- Collaborated with team members to achieve monthly sales targets consistently.
- Implemented effective time management strategies, maximizing daily call volume and productivity.
Prep Assistant
Amazon
04.2020 - 04.2021
- Problem Solve Certified.
- Enhanced customer satisfaction with timely food preparation and adherence to dietary restrictions.
Lead Bar Manager
Cheddar’s Scratch Kitchen
02.2016 - 03.2021
- Checking inventory on liquor
- Making schedules
- Interviewing for future bartenders
- Making deposits
- Making sure we are clean safe ready.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Boosted customer satisfaction by implementing innovative bar management strategies.
Sales representative ( Inside sales )
Convergys
02.2016 - 08.2016
- Use computers for various applications, such as database management or word processing
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Create, maintain, and enter information into databases
- Complete forms in accordance with company procedures.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
Food & Beverage Supervisor
Carowinds
11.2011 - 08.2014
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Supervise and participate in kitchen and dining area cleaning activities
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements
- Develop equipment maintenance schedules and arrange for repairs.
Education
Cosmetology degree -
Aveda of Charlotte
Charlotte, NCBachelor of Science - Computer Science
Fayetteville State University
Fayetteville, NC05.2016
Skills
- Customers Development
- Marketing Strategy
- Inside /Outside Sales Experience
- Training /Team Development
- Issue Resolution
- Strong Oral & Written Communication
- Microsoft word
- Power point
- Outbound Sales
- Customer Relationship Building
- Lead sourcing
Timeline
Outbound Sales Representative
Spectrum Business
11.2022 - Current
Prep Assistant
Amazon
04.2020 - 04.2021
Lead Bar Manager
Cheddar’s Scratch Kitchen
02.2016 - 03.2021
Sales representative ( Inside sales )
Convergys
02.2016 - 08.2016
Food & Beverage Supervisor
Carowinds
11.2011 - 08.2014
Cosmetology degree -
Aveda of Charlotte
Bachelor of Science - Computer Science
Fayetteville State University
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