Kenneth Mitchell
Cincinnati
Summary
A highly motivated and results-driven sales professional with extensive experience in sales management and customer service. Proven ability to engage with clients, generate leads, and consistently exceed sales targets. Adept at building strong relationships, utilizing CRM tools, and implementing effective sales strategies. Seeking to contribute expertise and drive business growth in a dynamic and challenging sales environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Outbound Sales Representative
altafiber
02.2024 - Current
- Engaging with potential clients through outbound calls to promote altafiber's services, generate leads, and develop long-term business relationships
- Continuously meet and exceed sales targets by using customer-focused strategies and effective communication
- Work cross-functionally with the sales team to ensure seamless service and customer satisfaction
Business Development Representative / Outbound Telesales Agent (B2B)
Stack Construction
08.2022 - 02.2024
- Engaged decision-makers in B2B sales, helping drive Stack Construction's growth through successful lead generation and nurturing
- Tailored sales strategies to meet the unique needs of each client while building and maintaining strong relationships
- Collaborated with the sales team to optimize strategies and grow business opportunities
Sales Representative
Finao
06.2020 - 08.2022
- Developed and implemented effective sales strategies to achieve and surpass revenue goals
- Managed customer relationships using Salesforce, ensuring satisfaction and retention
- Exceeded sales targets by identifying opportunities to upsell and cross-sell
Sales Associate
Ashley Furniture
02.2019 - 06.2020
- Assisted customers in selecting furniture tailored to their needs, providing expert advice and product knowledge
- Handled sales transactions efficiently and maintained a well-organized, customer-friendly showroom
- Delivered exceptional service, resulting in repeat business and positive customer feedback
Outbound Sales Representative
ADT
04.2018 - 06.2019
- Generated new business through outbound calls, educating customers on ADT's services
- Demonstrated strong persuasive skills, overcoming objections and closing sales effectively
- Consistently met and exceeded sales targets, contributing to the company’s growth
Education
Bachelor of Computer Engineering -
University of Cincinnati
Cincinnati, OHSkills
- Sales Strategy Development
- Lead Generation & Business Development
- CRM Management (Salesforce)
- Customer Relationship Building
- Time Management & Organizational Skills
- Strong Communication & Interpersonal Skills
- Microsoft Excel
- Microsoft Teams
- Microsoft Outlook
- Leadership & Team Collaboration
Certification
Challenger Sales Methodology, Focused on teaching, tailoring, and taking control of sales conversations to drive customer engagement and close deals.
Timeline
Outbound Sales Representative
altafiber
02.2024 - Current
Business Development Representative / Outbound Telesales Agent (B2B)
Stack Construction
08.2022 - 02.2024
Sales Representative
Finao
06.2020 - 08.2022
Sales Associate
Ashley Furniture
02.2019 - 06.2020
Outbound Sales Representative
ADT
04.2018 - 06.2019
Bachelor of Computer Engineering -
University of Cincinnati
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