Jaurdyn Gilliss
Fargo,ND
Summary
Driven Small Business Owner with strong independent work ethic, creativity and leadership skills. Seeking to find a full-time career with growth opportunity.
Overview
7
7
years of professional experience
Work History
Small Business Owner
Ebay
Remote
01.2018 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Director
Recovery Engaged Communities
Moorhead, MN
01.2020 - 01.2024
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Increased organizational efficiency by streamlining processes and implementing new systems.
Administrative and Communications Assistant
South East Education Cooperative
Fargo, ND
01.2018 - 01.2020
- Handled routine inquiries from customers via email or phone calls promptly while demonstrating excellent customer service skills.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
Education
Bachelor of Arts - English
Gustavus Adolphus College
Saint Peter, MN01.2017
Skills
- Small business operations
- Grant writing experience
- Team Leadership
- Interpersonal Communication
- Public speaking competency
- Customer Service and Communication Skills
- Multitasking capacity
Timeline
Director
Recovery Engaged Communities
01.2020 - 01.2024
Small Business Owner
Ebay
01.2018 - Current
Administrative and Communications Assistant
South East Education Cooperative
01.2018 - 01.2020
Bachelor of Arts - English
Gustavus Adolphus College