Javanna Moten
Cranston,RI
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Family Dollar
12.2022 - 12.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, and restocking merchandise as needed.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Fast Food Crew Member
McDonald's
02.2021 - 04.2022
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Enhanced team productivity by maintaining a clean and organized work environment.
- Expedited orders with accuracy, resulting in reduced wait times for customers.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Trained new crew members on company policies, procedures, and best practices for optimal performance.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
Education
High School Diploma -
East Providence High School
East Providence, RI06.2022
Skills
- Customer Service
- Money Handling
- Relationship Building
- Teamwork
- Time Management
- Retail Sales
- Problem-Solving
- Customer Assistance
- Professional appearance
- Positive attitude
- Store maintenance
- Organizational skills
- Attention to detail
Timeline
Retail Sales Associate
Family Dollar
12.2022 - 12.2022
Fast Food Crew Member
McDonald's
02.2021 - 04.2022
High School Diploma -
East Providence High School
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