Compassionate professional with several years of experience in settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Investigator for child protective services
Department of Family and Protective Services
HOUSTON
09.2024 - Current
Compliance & Risk Mitigation: Conducted objective, high-stakes investigations into allegations of abuse and neglect, ensuring strict adherence to state family codes, agency policies, and legal timelines.
Conducted comprehensive investigations into child welfare allegations, leading to informed decisions on child safety and family interventions.
Assessed risk factors affecting child safety and family dynamics.
Crisis Management: Utilized advanced de-escalation techniques to manage volatile, high-stress environments and human crises, ensuring the immediate safety of vulnerable populations.
Fact-Finding & Auditing: Gathered, analyzed, and synthesized evidence from medical records, law enforcement reports, and stakeholder interviews to formulate comprehensive, defensible case conclusions.
Collaborated with law enforcement and community agencies for case management.
Documentation & Reporting: Authored meticulous legal documentation, court affidavits, and internal compliance reports with 100% accuracy, representing findings before state judges and legal counsel.
Managed high-volume caseload independently, prioritizing resources to meet regulatory deadlines and ensure timely interventions for at-risk children.
Facilitated family meetings to discuss findings and collaboratively develop intervention strategies, enhancing family engagement and support.
Registered Behavior Technician
BLUESPRIG PEDIATRIC
KATY
05.2023 - 09.2024
Implement behavior reduction and behaviors skills acquisition protocols.
Provided individualized and group support to clients in various settings.
Provided direct client care in one-on-one and group settings to support skill development.
Implement behavior reduction and behavior skills acquisition protocols.
Prepared and maintained comprehensive client case files and records to ensure accurate tracking of progress.
Collaborated with Behavior Analyst to conduct assessments and implement skills acquisition strategies.
Project director for non-profit
COALITION OF PROTECTIVE PARENTS
DEER PARK
01.2023 - 03.2023
Managed all phases of various projects, ensuring timely completion and adherence to objectives. efficiently and effectively
Ensured standards and guidelines for each project met the audit requirement and expectations.
Collaborated on developing effective fundraising strategies to enhance supporter engagement.
Worked on a team to develop and implement plans for fundraising events.
Shift lead
PopStroke
Katy
08.2022 - 03.2023
Attend to the needs of each customer to provide them with exceptional customer service.
Managed the day-to-day operations to meet performance, quality, and service expectations.
Responsible for closing all sales to ensure customer satisfaction.
Planned work schedules and delegated assignments to meet shift coverage and service demands.
Counted down cash registers to verify accurate transactions.
Building strong relationships with customers
Trained and mentored new hires to enhance professional development and accountability in the workplace.
Sales Lead/Shift Manager
Rue 21
HOUSTON
01.2018 - 03.2020
Provided exceptional customer to each customer by providing them with the products they requested.
Responsible for training all new employees; to include sales, cashiering, returns & exchanges.
Created and designed all store visuals and window displays
Responsible for closing all sales to ensure customer satisfaction
Responsible for counting down the cash registers to account for accurate transactions.
Ensured the store was neat and organized to promote a quality shopping experience for each customer.
Family Services Specialist-Child Protective Services Investigator at Clark County, Family Services-Child HavenFamily Services Specialist-Child Protective Services Investigator at Clark County, Family Services-Child Haven
Child Protective Services Investigator at Department of Family Protective ServicesChild Protective Services Investigator at Department of Family Protective Services
Child Protective Services Investigator at Louisiana Department of Children and Family ServicesChild Protective Services Investigator at Louisiana Department of Children and Family Services