Javante Neal
Fort Worth,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Security Guard Supervisor
Allied Universal Security Services
Irving, TX
10.2018 - Current
- Supervised and coordinated the activities of security guards while ensuring compliance with established policies and procedures.
- Provided guidance to subordinates on resolving complex issues related to security operations.
- Implemented strategies to improve overall security operations such as updating access control systems and responding to alarms.
- Trained newly hired personnel on operational guidelines as well as safety practices associated with their duties.
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
- Supervised and authorized entry of employees, visitors or authorized persons.
- Greeted visitors and provided customer service assistance.
Team Lead
ALTUS Traffic
Irving, TX
09.2017 - 10.2018
- Collaborated with public works department on road maintenance plans that would minimize disruption from ongoing work zones or special events.
- Provided guidance to subordinate staff on proper safety protocols and procedures.
- Trained new personnel in proper techniques for setting up and monitoring roads affected by construction or special events.
- Conducted regular inspections of all equipment used in traffic control operations, including cones, signs, barricades.
- Coordinated with other departments regarding road closures and detours due to construction or special events.
Processor
Neiman Marcus
Irving, TX
03.2017 - 09.2017
- Scanned barcodes and processed merchandise by moving to proper areas.
- Reviewed order forms to prepare orders for processing.
- Evaluated orders by checking for appropriate product specifications, labels and packaging and making adjustments.
- Supported team members and participated in cross-functional projects as needed.
Cashier
Dollar General Store
Troup, TX
05.2015 - 07.2016
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Welcomed customers, offering assistance to help find store items.
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
Kilgore High School
Kilgore, TX06-2013
Some College (No Degree) - Autobody Technology
Kilgore College
Kilgore, TXSkills
- Active listening
- Empathy
- Conflict Resolution
- Clear communication
- Customer Service
- Teamwork and Collaboration
- Adaptability and Flexibility
- Professionalism
Timeline
Security Guard Supervisor
Allied Universal Security Services
10.2018 - Current
Team Lead
ALTUS Traffic
09.2017 - 10.2018
Processor
Neiman Marcus
03.2017 - 09.2017
Cashier
Dollar General Store
05.2015 - 07.2016
High School Diploma -
Kilgore High School
Some College (No Degree) - Autobody Technology
Kilgore College