Javarius Jackson
Champlin,MN
Summary
Customer-focused professional experienced in leadership, hospitality, healthcare, and customer service. Achieved results through effective team supervision, strong customer relationship building, and efficient problem resolution. Committed to delivering exceptional service in fast-paced environments while maintaining professionalism and adaptability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Hampton Inn by Hilton
08.2023 - 02.2026
- Managed reservations, guest accounts, and front desk operations to enhance guest experience.
- Resolved guest concerns professionally, contributing to high satisfaction ratings.
- Coordinated with multiple departments to ensure seamless operations and guest satisfaction.
- Handled administrative tasks and multiple priorities in a fast-paced environment.
Behavioral Technician
Thrive youth services
03.2020 - 09.2023
- Maintained medication records and confidential documentation.
- Built trusting relationships with clients and families.
- Responded effectively during emergencies using CPR and First Aid training.
Host / Cook
Buffalo Wild Wings
01.2019 - 01.2020
- Delivered exceptional customer service in fast-paced environment, contributing to smooth daily restaurant operations.
- Managed waitlists and communicated accurate wait times to guests, improving their overall experience.
- Worked with team members to improve guest satisfaction during peak hours, fostering a collaborative atmosphere.
Education
High School Diploma -
Champlin Park High School
Skills
- Customer Service
- Conflict Resolution
- Microsoft Office
- Leadership
- Communication
- Report generation
Certification
CPR & First Aid Certified (2025)
Timeline
Front Desk Agent
Hampton Inn by Hilton
08.2023 - 02.2026
Behavioral Technician
Thrive youth services
03.2020 - 09.2023
Host / Cook
Buffalo Wild Wings
01.2019 - 01.2020
High School Diploma -
Champlin Park High School