Javed Nordell
Payson
Summary
Dynamic operations leader with extensive experience overseeing complex functions and implementing process enhancements to drive efficiency. A solid foundation in optimizing operational workflows has consistently led to significant improvements and successful project outcomes. Proven ability to manage cross-functional teams while fostering collaboration to achieve milestones and streamline processes. Expertise in strategic planning and problem-solving ensures a commitment to continuous improvement and operational excellence.
Overview
5
5
years of professional experience
Work History
Operations Manager
Maverik Adventure's First Stop
Payson, UT
03.2025 - 07.2026
- Conducted regular audits of operational procedures for effectiveness and accuracy.
- Managed vendor relationships to ensure quality service delivery and compliance.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Service & Engagement Team Lead
Target
Sandy, UT
09.2022 - 07.2024
- Regularly evaluated and mentored employees to enhance their skills and promote productivity, accuracy, and a commitment to friendly service.
- Ensured NPS scores were met and goals were analyzed. Consistently met expected metrics while managing multiple areas of the store.
Overnight Coach/Cap 2 Team Lead
Walmart
American Fork, UT
09.2021 - 09.2022
- Utilized knowledge of inventory control procedures to maintain accurate records. Implemented and enforced company policies and procedures, ensuring compliance with legal and safety regulations.
- Managed schedules for multiple shifts ensuring adequate coverage at all times.
Education
Associate of Science - Communications
Snow College
Ephraim, UT04-2021
Skills
- Safety
- Team Leadership
- Teamwork and collaboration
- Complex Problem-solving
- Effective Customer Service
- Customer relationship building
- Customer success management
- Employee Performance Reviews
- Cash handling
- Certified to operate standard warehouse machinery
- Operations/Schedule management
- Inventory management
Timeline
Operations Manager
Maverik Adventure's First Stop
03.2025 - 07.2026
Service & Engagement Team Lead
Target
09.2022 - 07.2024
Overnight Coach/Cap 2 Team Lead
Walmart
09.2021 - 09.2022
Associate of Science - Communications
Snow College