Javia Gilbert
Birmingham,AL
Summary
Compassionate PCA with USA Health, skilled in personal hygiene assistance and emotional support. Enhanced patient comfort through attentive care and maintained a safe environment, significantly reducing infection risks. Proven ability in customer relationship development as a former Walmart cashier, ensuring efficient transaction processing and training new staff in service excellence.
Overview
1
1
Certification
Work History
PCA
USA Health
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Cashier
Walmart
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Supported inventory control by monitoring stock levels and reporting discrepancies.
Education
High School Diploma -
Oak Mountain High School
Birmingham, AL03.2023
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Professionalism and courtesy
- Money handling
- Customer relationship development
- Patience and empathy
- Transaction processing
Certification
•cpr certification
Timeline
PCA
USA Health
Cashier
Walmart
High School Diploma -
Oak Mountain High School