Javian Bell
TITUSVILLE
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
4
4
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
Orlando
06.2024 - 05.2026
- Provided compassionate assistance to passengers, enhancing comfort and satisfaction during travel.
- Implemented emergency protocols effectively to maintain safety and security during in-flight situations.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Oversaw cabin management, coordinating with crew members to ensure cleanliness and organization throughout the flight.
- Executed safety procedures diligently to promote passenger well-being and compliance with regulations.
- Conducted pre-flight briefings for crew, facilitating smooth operations and preparedness for in-flight service.
Sales Associate
America’s Thrift Store
Ocean Springs
06.2022 - 04.2024
- Assisted customers with selecting and purchasing items from store inventory.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Stocked shelves with new merchandise to ensure optimal product availability.
- Engaged customers by providing information on store promotions and events to enhance shopping experience.
- Collaborated with team members to enhance customer service experiences.
- Handled returns and exchanges in accordance with store policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Cultivated relationships with peers and management to foster team collaboration and success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Bagged or packaged purchases and wrapped gifts.
Education
St. Martin High School
Ocean Springs, MSSkills
- Cabin management
- Emergency response
- Safety compliance
- Crisis management
- Customer service
- Cash handling
- Phone etiquette
- Basic math
- Quick learner
- Conflict resolution
- Good communication
- Team collaboration
- Professional demeanor
- Safety skills
Timeline
Flight Attendant
Spirit Airlines Inc.
06.2024 - 05.2026
Sales Associate
America’s Thrift Store
06.2022 - 04.2024
St. Martin High School