Javian Mcleary
Concierge/ Front Desk Security Officer
Los Angeles,CA
Summary
Experienced security officer with over 8 years of experience in front desk security.Dedicated security in the Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Concierge Specialist
Defense International
Los Angeles , CA
12.2019 - Current
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
- Worked with customers to understand needs and provide excellent service.
- Resolved problems, improved operations and provided exceptional service.
- Created plans and communicated deadlines to complete projects on time.
- Worked flexible hours across night, weekend and holiday shifts.
Security Officer
Securitech Security
City Of Los Angeles , CA
11.2016 - 12.2019
- Conducted regular patrols of key areas to spot and control security concerns.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Guard
Desert Dominion Security
Queen Creek , AZ
01.2013 - 01.2015
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Completed full building and grounds patrols to spot and investigate concerns.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Reported irregularities such as fire and safety hazards to maintenance.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Checked and verified photo identification prior to granting facility access.
Event Security Officer
Prom Security
Phoenix , AZ
07.2011 - 11.2013
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Education
High School Diploma -
Siatech Charter High School - Pico Union
2140 West Olympic Blvd 01.2020 - 07.2021
Skills
Guest experiences
undefinedCertification
California security guard license - 2022
Timeline
California security guard license - 2022
08-2022
High School Diploma -
Siatech Charter High School - Pico Union
01.2020 - 07.2021
Concierge Specialist
Defense International
12.2019 - Current
Security Officer
Securitech Security
11.2016 - 12.2019
Security Guard
Desert Dominion Security
01.2013 - 01.2015
Event Security Officer
Prom Security
07.2011 - 11.2013
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