Javiance Wideman
Columbia
Summary
Dedicated student skilled in organization and conflict resolution, with a strong commitment to academic excellence and social work practice. Recognized for reliability and punctuality, consistently delivering tasks efficiently. Aiming for graduate school admission to deepen expertise in social work, aspiring to advocate for social justice and service.
Overview
5
5
years of professional experience
Work History
Call Center Representative Manager
University of South Carolina
08.2024 - Current
- Facilitate employees understanding for successful completion of work orders
- Train employees on company system and database
- Answer phone calls dealing with maintenance issues around campus
- Create work orders through Famis and Assetworks
- Close completed work orders through Famis and Assetworks
- Escort contractors throughout campus
Volunteer
Young Leaders Society
Columbia
10.2023 - Current
- Supervise Lunch time at Forest Lake Elementary
- Formed connections with students during lunch period
Volunteer
Meals on Wheels Senior Resources
Columbia
10.2023 - Current
- Meal preparation
- Meal packaging and storing
Volunteer
Habitat for Humanity Restore
Columbia
11.2022 - Current
- Mark items for purchasing
- Clean and organize store
- Assist customers with purchasing and delivery
Intern
Transitions Homeless Shelter
Columbia
08.2024 - 05.2025
- File case files on former clients
- Complete intakes with new clients
- Day center desk operations
- Fill out housing application with Clients
- Conduct Bed and Room Inspections
- Conduct case notes on clients
- Conduct Initial and Follow-up meetings with clients
Peer Leader, U101 Program
University of South Carolina
Columbia
08.2024 - 12.2024
- Grade students test and assignments
- Facilitate Class
- Lesson Plan
- Assisted students understanding for successful completion of assignments
- Attend Peer leader orientation and weekly course consultation
- Maintain weekly meetings with Co-instructor
Call Center Representative
University of South Carolina
09.2022 - 08.2024
- Answer phone calls dealing with maintenance issues around campus
- Create work orders through Famis
- File and close completed work orders through Famis
- Escort contractors throughout campus
Chaplin
Sigma Alpha Omega Sorority
Columbia
08.2023 - 05.2024
- Created weekly bible study plans
- Assigned group leaders to conduct bible study groups
- Provided members with 3 credit opportunities and 2 CRC opportunities monthly
- Lead Bible study
- Implemented bible during recruitment and sorority retreats
- Documented members completion of credits
- Contributed to the decision on matching newly initiated members with active members
Cashier Clerk
Dollar General
Chapin
05.2022 - 07.2022
- Opened store
- Worked register
- Stocked store shelves
- Kept inventory
- Closed store
Cashier Clerk
Zaxby's Restaurant
Chapin
09.2020 - 08.2021
- Opened restaurant
- Bagged meals
- Took orders
- Prepped frozen menu items
- Delivered meals to customers
- Worked register
- Closed day shift
- Closed night shift
Apprentice/Intern
Anointed Business Solutions
Columbia
06.2020 - 08.2020
- Processed and filed data
- Transcribed documents
- Organized inventory
- Assisted kitchen staff with meal prep/serving/clean
- Assisted with donation pickup and delivery
- Provided clients access to enter the facility
Education
Bachelor OF SOCIAL WORK -
University of South Carolina
05.2025
HIGH SCHOOL DIPLOMA -
Chapin High School
06.2021
Skills
- Documentation and reporting
- Client Communication
- Verbal and written communication
- Logging call information
- Time management skills
- Calm disposition
- Call center operations
- Answering questions
- Gathering information
- Typing [75] wpm
Timeline
Call Center Representative Manager
University of South Carolina
08.2024 - Current
Intern
Transitions Homeless Shelter
08.2024 - 05.2025
Peer Leader, U101 Program
University of South Carolina
08.2024 - 12.2024
Volunteer
Young Leaders Society
10.2023 - Current
Volunteer
Meals on Wheels Senior Resources
10.2023 - Current
Chaplin
Sigma Alpha Omega Sorority
08.2023 - 05.2024
Volunteer
Habitat for Humanity Restore
11.2022 - Current
Call Center Representative
University of South Carolina
09.2022 - 08.2024
Cashier Clerk
Dollar General
05.2022 - 07.2022
Cashier Clerk
Zaxby's Restaurant
09.2020 - 08.2021
Apprentice/Intern
Anointed Business Solutions
06.2020 - 08.2020
Bachelor OF SOCIAL WORK -
University of South Carolina
HIGH SCHOOL DIPLOMA -
Chapin High School
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