Javier Baynes
Columbus,OH
Summary
Results-driven food service manager with extensive experience in team leadership and operational excellence. Proven ability to enhance customer satisfaction through effective staff training and development, ensuring high-quality service delivery. As a stagehand, successfully led a team in high-pressure environments, demonstrating dependability and strong team-building skills. Utilized effective communication to coordinate tasks and ensure seamless operations, contributing to the overall success of events. Highly adaptable and skilled in problem-solving, with a strong work ethic that contributes to achieving operational goals. Committed to driving team performance and maintaining a positive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
Hai Poke
10.2021 - Current
- Led team members in daily operations to meet or exceed sales goals, implementing upselling strategies and ensuring consistent product quality and customer satisfaction.
- Managed opening and closing procedures, including workstation setup, inventory checks, and sanitation tasks, to maintain an efficient and organized environment.
- Oversaw multiple food stations and ensured team adherence to food safety standards, supporting a high-quality and hygienic dining experience.
- Streamlined food preparation by organizing ingredient prep and supervising sanitation routines, maximizing productivity and minimizing wait times.
Stagehand
Nationwide Arena
01.2024 - Current
- Led diverse teams on two separate tours, adapting to varying production needs and fostering strong collaboration to meet demanding schedules and high production standards.
- Collaborated closely with stage managers, directors, and technical staff to design and maintain visually compelling and functional stage environments, ensuring smooth transitions between scenes.
- Enhanced production efficiency by overseeing setup and breakdown of sets, lighting, and sound equipment, optimizing workflows and supporting team productivity.
- Managed the storage, loading, and unloading of set pieces and equipment for daily performances, ensuring proper handling and readiness while coordinating effectively with the crew.
- Maintained a safe, organized backstage area, prioritizing safety protocols and cleanliness to support the seamless execution of multiple shows.
Stagehand
Rhino Staging & Events Production
01.2024 - Current
- Collaborating with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Storing, loading and unloading set pieces and technical equipment for daily performances.
- Enhancing stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
Lead Bartender/Server Shift Leader
Lemongrass Asian Fusion Bistro
10.2021 - 06.2024
- Led service team through high-volume shifts by delegating tasks, training new staff, and maintaining efficient, high-quality service through strong time management and multitasking.
- Cultivated a positive workplace culture by promoting teamwork, open communication, and a supportive environment, contributing to high morale and smooth operations.
- Handled customer relations by building rapport with regulars and professionally resolving complaints, ensuring positive experiences and customer loyalty.
- Performed opening and closing duties, including sales reporting, cash drawer preparation, shift setup, and inventory management to support seamless transitions between shifts.
Education
High School Diploma -
Withrow University
CincinnatiSkills
- Results Delivery
- Team Leadership
- Communication
- Strong Work Ethic
- Exceptional Customer Service
- Guest Engagement
- Task Delegation
- Planning
- Time Management
- Problem-Solving
Certification
Servsafe level 2
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Stagehand
Nationwide Arena
01.2024 - Current
Stagehand
Rhino Staging & Events Production
01.2024 - Current
General Manager
Hai Poke
10.2021 - Current
Lead Bartender/Server Shift Leader
Lemongrass Asian Fusion Bistro
10.2021 - 06.2024
High School Diploma -
Withrow University