Javier Calunga
Coral Gables,FL
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
10
10
years of professional experience
Work History
Sales Manager
Lipton Toyota
Orland Park, FL
12.2023 - Current
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Implemented process changes designed to streamline workflow within the department.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Maintained professional network of potential clients and business opportunities.
- Created and maintained sales environment to support business objectives.
- Achieved company growth and brand development through market expansion and sales.
- Analyzed business and sales targets using critical problem-solving skills.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Reviewed operational records and reports to project sales and determine profitability.
- Used change methodologies to increase sales and led projects for increased productivity.
Sales Manager
World Automotors
MIAMI, FL
07.2019 - 12.2023
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Developed promotional strategies to increase sales volume.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Recommended merchandise to customers based on needs and preferences.
- Prepared merchandise for purchase or rental.
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
Finance Manager
Kendall Toyota
MIAMI, FL
02.2019 - 07.2019
- Negotiated contracts with vendors in order to obtain competitive pricing structures.
- Promoted finance products to customers and sales force to increase penetration.
- Reviewed financial projections relating to business and industry trends and identified areas requiring improvement.
- Strategized on fund procurement through banks and other financial institutions.
Finance Manager
Headquarter Toyota
Miami, FL
02.2014 - 02.2019
- Negotiated contracts with vendors in order to obtain competitive pricing structures.
- Promoted finance products to customers and sales force to increase penetration.
- Reviewed financial projections relating to business and industry trends and identified areas requiring improvement.
- Strategized on fund procurement through banks and other financial institutions.
Education
Bachelor of Science - Social Psychology
Salesian Polytechnic University
ECUADOR05.2007
Skills
- Customer Needs Assessment
- Promotional Support
- Order Processing
- Sales Development
- Product Sales
- Customer Service
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Sales Manager
Lipton Toyota
12.2023 - Current
Sales Manager
World Automotors
07.2019 - 12.2023
Finance Manager
Kendall Toyota
02.2019 - 07.2019
Finance Manager
Headquarter Toyota
02.2014 - 02.2019
Bachelor of Science - Social Psychology
Salesian Polytechnic University
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