Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesManager

Javier Castro

Sales
Lake Mary,FL

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.


Accomplished Sales Manager offering 22 years of experience developing and maximizing 22 sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Overview

24
24
years of professional experience

Work History

Sales Manager

Lapl Pools
08.2021 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Established and cultivated solid business relationships with new or existing customers.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Built relationships with customers and community to establish long-term business growth.
  • 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".

Sales Representative

In Shape Fitness
10.2013 - 08.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

General Manager

LA Fitness
01.1999 - 09.2013
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

High School Diploma -

Mariner High School
Cape Coral, FL
05.2000

Skills

  • Lead Identification and Generation
  • Consultative Selling
  • Team Oversight
  • Coaching and Mentoring
  • Sales Presentation
  • Time Management
  • Supplier Relations
  • Accomplished Manager
  • Direct Sales
  • Sales Expertise
  • Goals and Performance

Languages

Spanish
Professional Working

Timeline

Sales Manager

Lapl Pools
08.2021 - Current

Sales Representative

In Shape Fitness
10.2013 - 08.2021

General Manager

LA Fitness
01.1999 - 09.2013

High School Diploma -

Mariner High School

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