A highly organized and hard-working individual looking for a responsible position to gain practical experience.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Security Officer
2 Years 6 Months
Allied Universal Security Services | 01.2024 - Current
Monitored access control at a lobby desk through swipe and show system.
Conducted regular patrols to ensure safety of facilities and personnel.
Responded promptly to incidents and emergencies, coordinating with law enforcement when necessary.
Maintained detailed logs of daily activities and incidents for reporting purposes.
Day Porter
1 Year
KOA Inc | 01.2023 - 01.2024
Maintain inventory of necessary supplies.
Remove trash from all rooms and place garbage and recycling receptacles in approved areas for pick up.
Remove leaves and debris from driveway, sidewalks and other areas directed by management.
Clean common areas following established schedules and prescribed methods.
Track and and document completed duties.
Branch Administrator
8 Years 4 Months
Popular Bank of Puerto Rico | 01.2005 - 05.2013
In charge of Branch Sales Force
Sales Reports and statistics.
Payroll
Monthly meetings
Campaigns
Performance Evaluations
Responsible to keep a good index in customer satisfaction.
The opening and closing of the branch and its systems.
Working with the manager in commercial lines of credit and its repricing.
Operations Assistant Branch Manager
2 Years
Popular Bank of Puerto Rico | 01.2003 - 01.2005
Teller’s direct supervisor
In charge of all final settlements including ATMS, tellers and the whole branch.
Verification of payroll and employee licenses.
Responsible for the the maintenance of inactive accounts
Filling up reports on transactions over $10,000 in cash.
Responsible to document reports received by BSA Department “Bank Secrecy Act.”
In charge of controlling cash limits through sending or receiving money remittances.
Responsible for the verification of all alarms systems and video cameras.
Bank Officer
2 Years
Popular Bank of Puerto Rico | 01.2001 - 01.2003
Account openings, loan and credit cards application processing and disbursement.
Entry and monitoring customer complaints in an electronic system.
Sales of travel checks, savings certificates and IRA accounts “Individual Retirement Account”
Realization of alarm tests and daily verification of the video cameras.
Bank Teller
5 Years 4 Months
Popular Bank of Puerto Rico | 09.1995 - 01.2001
Responsible for receiving and processing internal and external payments on the electronic system.
Processing all accounts deposits.
Preparation of payroll payments for commercial customers.
Custodian of cash and securities of the branch.
Daily maintenance and balance of the ATM “Automated Teller Machine”
Preparation and sending of money remittances to the Central Bank.
Education
- Marketing and Business Administration
Iteramarican University | San Juan, PR | 01-1991
- Computer Programmer
University of PR | Bayamón, PR | 01-1989
Cacique Agueybana High School | Bayamón, PR | 01-1988
Skills
Incident reporting
Security guard license
General security
CCTV monitoring
Superior customer service
Access control
Patrol operations
AWARDS AND ACKNOWLEDGEMENTS
Four times awarded as “Best Assistant Branch Manager”