Javier Dominguez
San Antonio,Texas
Summary
Highly motivated and dedicated individual seeking an entry-level position as an Industrial-Organizational Psychologist. Eager to apply academic knowledge and professional skills to optimize employee performance, promote positive organizational culture, and contribute to the success of an organization through insight and the development of novel solutions.
PROESSIONAL SUMMARY | Focused professional delivering results for 6+ years. Sound proficiency in performance management and strategic development in high-risk settings. Current role necessitates the prompt development of novel solutions while demonstrating solid comprehension of cultural diversity. Collected leader most recently recognized as a Top 3 professional exceeding company standards.
Overview
7
7
years of professional experience
Work History
CASE MANAGER
Compass Connections
12.2021 - Current
- Recognized as a Top 3 professional for exceeding company standards based on case turnover, compliance to policy, and impeccable documentation
- Builds rapport with clients to identify needs and develop personalized care plans
- Enacts a trauma-informed approach to assess at-risk youth and high-risk families
- Acts as primary advocate for clients by providing resources and providing crisis intervention when appropriate
- Consistently meets deadlines for daily reports and all business correspondence
- Entrusted by supervisors to act as a mentor and train onboarding staff
- Proposes and Implements quality disciplinary and team building policies, fostering staff satisfaction and productivity.
CASE MANAGER
CENTER FOR HEALTH CARE SERVICES
10.2016 - 11.2021
- Advocated for patients by providing resources and providing education regarding patient rights to encourage self-advocacy in an overwhelming space
- Assessed cases for abuse and neglect, reporting appropriately
- Streamlined support services to optimize healthcare worker/patient communication
- Maintained succinct, HIPPA compliant records of patient observations to later analyze effectiveness of treatment plans
- Provided culturally sensitive education to clients’ support systems to encourage participation in their care plans.
- Developed and implemented comprehensive case management plans to address client needs and goals with caseloads of over 60 clients.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Collaborated with interdisciplinary team to determine timely delivery of services.
Education
Master of Arts - Industrial-Organizational Psychology
Adler University
2020
Bachelor of Arts - Psychology
University Of Texas At El Paso
El Paso, TX2013
Skills
- Strong understanding of psychological theories and principles related to organizational behavior, personnel selection, and performance management
- Proficient in using statistical software packages (eg, SPSS, Excel) to analyze and interpret data
- Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and effectively
- Solid problem-solving and critical thinking abilities
- Experience conducting research, designing surveys, and analyzing qualitative and quantitative data
- Familiarity with assessment tools and methodologies for evaluating employee performance and organizational effectiveness
- Knowledge of ethical guidelines and best practices in the field of industrial-organizational psychology
- Consultative approach: excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels
- Strong strategic-thinking skills with an ability to collaborate with team members on best practices
- Ability to work autonomously and effectively in a fast-paced, complex, and matrixed virtual environment
- Facility to manage ambiguity across multiple priorities and to know when to escalate issues for final resolution
- Aptitude to lead a distributed, cross-functional team
- Strong understanding of adult learning principles/previous instructional design experience
- Multitasking and Organization
- MS Office
- Data Entry and Analysis
- Presenting at Conferences
- Resource Management
- Staff Training
- Recruitment
- Interdisciplinary Collaboration
- Motivational Interviewing
- Agency Liaison
Accomplishments
- Fostered patient’s self-advocacy sills, linking them with social services and health care providers to help reclaim individual autonomy
- Collaborated with vested stakeholders to develop client-centered service plans while reducing costs and prioritizing patient progress
- Assisted with various research projects related to industrial-organizational psychology, including data collection, data entry, and literature reviews
- Conducted statistical analyses using SPSS to examine relationships between variables and assist in drawing conclusions from the data
- Supported the human resources department in implementing personnel selection processes, including conducting interviews, reviewing resumes, and administering assessments
- Contributed to the development and delivery of training programs for new employees
- Assisted in analyzing employee feedback surveys and providing recommendations for improving employee satisfaction and engagement
- Participated in organizational development initiatives, such as revising job descriptions and updating performance management systems
Affiliations
Member, Society for Industrial and Organizational Psychology (SIOP)
Member, American Psychological Association (APA)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CASE MANAGER
Compass Connections
12.2021 - Current
CASE MANAGER
CENTER FOR HEALTH CARE SERVICES
10.2016 - 11.2021
Master of Arts - Industrial-Organizational Psychology
Adler University
Bachelor of Arts - Psychology
University Of Texas At El Paso
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