Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Customer Service Team Leader
Publix
02.2020 - Current
Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
Streamlined team processes for increased efficiency and productivity.
Achieved high levels of customer satisfaction with timely problem resolution and effective communication.
Customer Service Representative
Shop Rite Food Market
01.2019 - 01.2020
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.