Summary
Overview
Work History
Education
Skills
Timeline
Generic

Javier Fuentes

Davie,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Customer Service Team Leader

Publix
02.2020 - Current
  • Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
  • Streamlined team processes for increased efficiency and productivity.
  • Achieved high levels of customer satisfaction with timely problem resolution and effective communication.

Customer Service Representative

Shop Rite Food Market
01.2019 - 01.2020
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Associate of Arts - Accounting

Broward College
Fort Lauderdale, FL
06.2026

No Degree - Musical Theater

American Musical And Dramatic Academy - New York
New York, NY
10.2018

Skills

  • Bilingual (Spanish and English)
  • Driver's License
  • Good with Customers
  • Good with Numbers
  • Microsoft Excel

Timeline

Customer Service Team Leader

Publix
02.2020 - Current

Customer Service Representative

Shop Rite Food Market
01.2019 - 01.2020

Associate of Arts - Accounting

Broward College

No Degree - Musical Theater

American Musical And Dramatic Academy - New York
Javier Fuentes