Dedicated Behavior Health Technician with impressive mental health expertise and Peer Support Certification. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Employment Specialist/Lead Behavioral Health Technician
Recovery Empowerment Network
08.2023 - Current
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Communicated with clients to assess mental health needs and develop individualized treatment plans.
Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Developed individualized treatment plans for patients in collaboration with mental health professionals.
Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
Recognized client employment barriers and devised strategies to resolve.
Assisted clients with completing job applications and submitting resumes to improve interview chances.
Public Relations/Manager
Copper Queen Hotel
04.2022 - 10.2022
Evaluated advertising and promotion programs for compatibility with public relations efforts
Assigned, supervised, reviewed activities of public relations staff
Developed innovative marketing and PR strategies.
Raised brand awareness through consistent marketing efforts and product campaign launches.
Developed brand media relations strategies that bolstered community awareness and knowledge.
Marketing Specialist
Farmers Insurance
01.2018 - 05.2020
Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
Created customized marketing materials to increase product awareness.
Planned marketing initiatives and leveraged referral networks to promote business development.
Worked closely with in-house design team to develop visuals for content.
Peer Support Specialist
Wellness Connections
02.2015 - 05.2016
Traveled across Arizona to establish group sessions through mobile program.
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Education
No Degree - General Studies
New Mexico State University
Las Cruces, NM
Skills
Patient Intervention
Continuous Quality Improvement (CQI)
Behavioral Health
Treatment Options
Addiction Treatment
Excellent Customer Service Skills
Collaborative Treatment Planning
Team Management
Building Effective Relationships
Intervention Strategies
Accomplishments
Fred G
Acosta Job Corps
Certified data entry clerk,
qualified in 10-key by touch,
typing, secretarial and
business office
Certification
New Freedom Phoenix, AZ
Peer Support Certification 2023
Wellness Connections Sierra
Vista, AZ Certified Peer
Support Specialist 2015
Languages
Spanish
Full Professional
Timeline
Employment Specialist/Lead Behavioral Health Technician
Recovery Empowerment Network
08.2023 - Current
Public Relations/Manager
Copper Queen Hotel
04.2022 - 10.2022
Marketing Specialist
Farmers Insurance
01.2018 - 05.2020
Peer Support Specialist
Wellness Connections
02.2015 - 05.2016
No Degree - General Studies
New Mexico State University
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