Javier Garcia
chicago,IL
Summary
Proven team player with a track record of enhancing customer satisfaction at Italian Village-Chicago through efficient problem-solving and collaboration. Skilled in customer service and stocking, adept at driving sales and maintaining visual appeal. Achieved significant improvements in customer return rates by fostering strong relationships and executing seamless transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Old Navy
06.2023 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
Dunkin Donuts & Baskin Robbins
06.2018 - 05.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Restaurant Busser
Italian Village- Chicago
01.2018 - 04.2018
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Education
High School Diploma -
Alcott College Prep
3957 N Hoyne Ave, Chicago Il07.2019
Skills
- Stocking and Receiving
- Problem-solving skills
- Teamwork and Collaboration
- Customer Service
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Old Navy
06.2023 - 10.2024
Crew Member
Dunkin Donuts & Baskin Robbins
06.2018 - 05.2023
Restaurant Busser
Italian Village- Chicago
01.2018 - 04.2018
High School Diploma -
Alcott College Prep