Led coordination of highly effective product launch events and promotional campaigns, driving a remarkable 40% surge in foot traffic and sales conversions during peak seasons, validated through meticulous analysis of store traffic data and sales reports.
Achieved daily sales surpassing $50,000 by implementing effective sales strategies while ensuring high product knowledge among all associates, resulting in superior customer experiences and sustained business success.
Launched a customer loyalty program that led to a 25% rise in repeat business and improved customer retention rates, evidenced by insights from customer feedback and purchase history data.
Quality Assurance Controller
King Cheesecake
05.2020 - 01.2022
Coordinated closely with manufacturing and corporate accounting to ensure adherence to quality standards, while also conducting regular collection of production samples to maintain consistency.
Implemented effective control measures to manage labor hours and inventory costs through hands-on management and proactive adjustments utilizing team collaboration.
Generated weekly wholesale revenue exceeding $300,000 through the production of gourmet desserts, which were strategically distributed to leading food distributors for profitability.
Infantry Squad Leader
United States Marine Corps
07.2016 - 08.2020
Implemented objective criteria to conduct thorough evaluations of subordinates' job performances, offering insightful assessments that served as the basis for recommendations regarding promotions and disciplinary actions.
Utilized comprehensive understanding of team members' strengths and weaknesses to strategically plan battle strategies both in garrison and during deployment, ensuring optimal effectiveness.
Administered and upheld responsibility for equipment valued at over $750,000 throughout deployment operations, demonstrating the utmost accountability essential for sustaining our battle readiness.
Education
Bachelor of Business Administration - Marketing
University of Houston - Downtown
Houston, TX
12.2025
Skills
Microsoft Suite
PowerBI
Digital Marketing
Data Analysis
Retek Store Systems
P&L Reporting
CRM Systems
Proficient in Spanish
Accomplishments
BestBuy Revitalization: Tasked with establishing and validating more than 100 planograms within a live store environment, aimed at assessing the condition and integrity post the FY24 holiday season.
Achieved Market Store of the Month by consistently surpassing targets, including 100% completion of paid memberships, branded payments, and all channel revenue for three consecutive months.