Javier Hatlevig
Sahuarita,AZ
Summary
A creative and bright person whose values are community oriented and client relations in a working environment. Focuses, identifies, and defines the problem and evaluates the outcome. Adapts well in new environments and shows respect and acknowledges every person who crosses paths with. Makes sure that every person is known, seen, and appreciated. Makes sure that a person's question or problem is resolved all while feeling welcomed and safe.
Overview
5
5
years of professional experience
Work History
Event Services
Zion City Flowing Wells
04.2020 - Current
- Creating clean and safe environments by cleaning bathrooms, foyers, hallways, stages, offices, seats, and setting up/tearing down events.
- Assisting staff and guests who have questions, concerns, or in need of something cleaned.
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
Barista
Zion City Flowing Wells
02.2020 - Current
- Interacting with customers during hectic or calm periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaning and organizing the cafe to create healthy working environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Engaging with customers by using strong communication abilities to resolve customer problems and questions.
- Trained new team members with positive reinforcement and respectful
- Creating a welcoming space for everyone by creating a safe place for people to ask questions and recommendations.
- Engaging with customers to make their experience welcoming and a remembering one.
Education
High School Diploma -
Marana High School
Marana, AZ05.2022
Skills
- Problem Anticipation and Resolution
- Cash Management
- Team Engagement
- Service Coordination
- Customer satisfaction
- Patient
- Adaptability
- Positive Attitude
- Communication
- Relational
- Self-Control
Timeline
Event Services
Zion City Flowing Wells
04.2020 - Current
Barista
Zion City Flowing Wells
02.2020 - Current
High School Diploma -
Marana High School
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