JAVIER JR. ROSALES REYES
Summary
Hardworking and reliable food service professional with over three years of experience in fast paced restaurant environments. Currently a Service Manager with strong experience in team leadership, food safety, scheduling, inventory, and customer service. Known for being dependable, organized, and able to stay calm under pressure while supporting both team members and customers.
Goal driven service manager offering several years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Manager / Leader
Chipotle Mexican Grill
11.2023 - Current
- Promoted from Crew Member to Service Manager based on performance and leadership
- Lead daily restaurant operations overseeing kitchen and front-of-house teams
- Scheduled employees while maintaining labor usage goals
- Train team members on food safety, sanitation, and company procedures
- Monitor inventory usage and variance to minimize waste
- Serve as manager-in-charge during shifts and EcoSure audits
- Ensure compliance with Minnesota Department of Health standards
- Maintain high cleanliness and operational standards during all shifts
Crew Member
Chipotle Mexican Grill
10.2022 - 11.2023
- Cooked meats and food items to required internal temperatures
- Prepared food following Chipotle procedures and protocols
- Provided customer service on line and cashier positions
- Handled cash, balanced drawers, and reported totals in company systems
- Maintained sanitary kitchen conditions during service and closing
Crew Member / Cook
Culver’s
12.2021 - 04.2022
- Served as primary cook during second and closing shifts
- Prepared fried foods and meats to correct temperatures
- Followed ServSafe food handling and sanitation procedures
- Maintained clean workstations and assisted with nightly closing duties
Skills
- Team Leadership & Supervision
- Food Safety & Sanitation
- Grill & Kitchen Operations
- Inventory Management & Variance Control
- Labor Usage & Scheduling
- Cash Handling & Drawer Reconciliation
- Employee Training & Development
- EcoSure Audit Readiness
- Customer Service Excellence
- Time Management & Reliability
Certification
ServSafe Certified Food Protection Manager, Minnesota Department of Health
Timeline
Service Manager / Leader
Chipotle Mexican Grill
11.2023 - Current
Crew Member
Chipotle Mexican Grill
10.2022 - 11.2023
Crew Member / Cook
Culver’s
12.2021 - 04.2022