Javier Leal
Indio,CA
Summary
Motivated Dining Room Manager with 15 years of experience in food and beverage industry. Successful at leadership and multitasking with outstanding eye for detail and extensive knowledge of streamlining dining room functions. Committed to professional aesthetics and top-of-the-line customer service. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
20
20
years of professional experience
Work History
Dining Service Manager
Rancho La Quinta
08.2008 - Current
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
- Led planning, set up and takedown for special events.
- Implemented training program for front of house staff to maintain high standards of customer service.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Produce Associate
Smart And Final
09.2005 - 08.2007
- Stocked fruits and vegetables and removed old or poor quality products.
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted with weekly inventory counts.
- Ordered produce for following day based on projected needs.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Processed payments and provided receipts to establish proof of transaction.
- Coordinated with vendors to verify product availability and acquire best quality.
Volunteer Fire Fighter
Station 86
03.2003 - 10.2005
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Assisted with regular maintenance of firefighting equipment.
Education
Fire Prevention And Safety Technology
College of The Desert
Palm Desert, CABusiness Management
College of The Desert
Palm Desert, CASkills
- [POS Software Proficiency
- Employee Performance Evaluations
- Guest Satisfaction
- Maintain Food Safety
- Inventory Management Software
- Event Planning Knowledge
- Work Scheduling
- Managing Reservations and Large Parties
- Dining Room Services Coordination
- Service Management
- Front of House Management
- Liquor Law Compliance
Languages
Spanish
Native or Bilingual
Timeline
Dining Service Manager
Rancho La Quinta
08.2008 - Current
Produce Associate
Smart And Final
09.2005 - 08.2007
Volunteer Fire Fighter
Station 86
03.2003 - 10.2005
Fire Prevention And Safety Technology
College of The Desert
Business Management
College of The Desert
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