Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Javier Luis-Diaz

Jacksonville,FL

Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

8
8
years of professional experience

Work History

Service Tech

Walmart
10.2022 - 06.2023
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.

Creator

S&p Usa Ventilation
07.2019 - 09.2022
  • Identified target audiences to analyze characteristics, behavior and media habits.
  • Coordinated with marketing and design teams to illustrate articles.
  • Conducted online research to obtain relevant information and materials.
  • Organized collected information to produce well-written articles.

Maintenance Tech

Best Western Hotel
01.2015 - 03.2017
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Education

Finance - Economics

University Of Havana
Havana, Cuba

Skills

  • Centrifugal Fans
  • Warranty Repair
  • Remote Programming

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Service Tech

Walmart
10.2022 - 06.2023

Creator

S&p Usa Ventilation
07.2019 - 09.2022

Maintenance Tech

Best Western Hotel
01.2015 - 03.2017

Finance - Economics

University Of Havana
Javier Luis-Diaz