Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Javier Magarin

Miami

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Overview

15
15
years of professional experience

Work History

Business Premier Service Consultant - Bilingual

AT&T
09.2024 - Current
  • Provided information about service procedures and expected timelines.
  • Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
  • Documented payment details and personal information on customer accounts.
  • Served as a key point of contact for clients, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.

Building Engineer

BC properties
11.2022 - 08.2024
  • Performed preventive maintenance and corrective repair to maintain buildings, industrial systems, equipment and grounds.
  • Maintained open lines of communication with tenants regarding planned maintenance activities or emergency situations requiring immediate attention.

Police Officer

Miami Dade County Police Department
02.2021 - 09.2022
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence
  • •Apprehending, physically restraining or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws
  • Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.) and gathering evidence for criminal cases prosecuted through the court system

Retail Operations

Yves Saint Laurent
11.2018 - 04.2021
  • Customer service stocking merchandise placing orders shipping orders
  • Optimized efficiency of retail operations through focused training on inventory management, merchandising strategies, and store maintenance standards.
  • Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.

Security Officer

Allied Universal Security Services, Systems and So
09.2016 - 03.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Retail Merchandiser

Sports Authority
10.2014 - 09.2016
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.

Customer service

JR Electronics
07.2010 - 06.2013
  • Stocking
  • Answered phones, scheduled and confirmed appointments
  • Shipping and receiving, verified orders, prepared orders for shipment
  • Customer service, greeted customers, helped Sale Associates

Education

Police academy -

Miami-Dade Police Academy
04.2021

High School Diploma -

South West Miami Senior High School
06.2014

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Workload Management
  • Motivational Skills
  • Safety leadership
  • Report writing
  • Integrity and honesty
  • Relationship building and management
  • Conflict de-escalation
  • Emergency management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Business Premier Service Consultant - Bilingual

AT&T
09.2024 - Current

Building Engineer

BC properties
11.2022 - 08.2024

Police Officer

Miami Dade County Police Department
02.2021 - 09.2022

Retail Operations

Yves Saint Laurent
11.2018 - 04.2021

Security Officer

Allied Universal Security Services, Systems and So
09.2016 - 03.2018

Retail Merchandiser

Sports Authority
10.2014 - 09.2016

Customer service

JR Electronics
07.2010 - 06.2013

High School Diploma -

South West Miami Senior High School

Police academy -

Miami-Dade Police Academy

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Javier Magarin