Javier Martinez
Overview
1
1
year of professional experience
Work History
Event Server
Casuela's Catering
02.2024 - Current
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Delivered timely, accurate food and beverage orders to ensure guest satisfaction and repeat business.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Served food and beverages promptly with focused attention to customer needs.
Sales Associate
Journey's
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Boosted store sales by effectively cross-selling and upselling products to customers.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Created personalized shopping experiences for clients through attentive service during one-on-one consultations.
Education
High School Diploma -
Moorpark High School
Moorpark, CA06.2024
Skills
- Guest Relations
- Beverage Preparation
- Food handling
- Food Delivery
- Banquet Coordination
- Professional Appearance
- Food Running
- Event Setup
Additional Information
Varsity Football Team
2020-2024
Varsity Volleyball Team
2021-2024
Timeline
Event Server
Casuela's Catering
02.2024 - Current
Sales Associate
Journey's
11.2023 - Current
High School Diploma -
Moorpark High School