Motivated professional with experience in logistics and supply chain management. Proven track record successfully managing and leading teams, maintaining customer satisfaction, and meeting short-term and long term performance goals. Skilled at streamlining operations, decreasing cost, and driving process improvements.
Work History
Operations Supervisor
2 Years 2 Months
DSV Logistics | 04.2023 - 06.2025
Oversaw daily operations, ensuring compliance with safety and quality standards.
Developed schedules to align workforce capabilities with operational demands.
Analyzed performance metrics to identify areas for operational enhancements.
Monitored inventory levels, facilitating timely replenishment of stock supplies.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
Operations Supervisor
2 Years 10 Months
Geodis Logistics | 06.2020 - 04.2023
Collaborated with management on departmental policies development and implementation.
Planned, scheduled, and assigned work activities for personnel.
Evaluated resource needs and managed resource deployment.
Oversaw daily operations, ensuring compliance with safety and quality standards.
Coordinated workflow and resource allocation to optimize productivity levels.
Trained and mentored staff on operational procedures and best practices.
Implemented process improvements, enhancing efficiency across various functions.
Warehouse Operations Lead
9 Months
Geodis Logistics | 09.2019 - 06.2020
Guided Loading and unloading of goods. Maintaining safety standards at all times.
Inspected incoming shipments for accuracy against the bill of lading.
Evaluated employee performance, motivating and disciplining staff when necessary.
Collaborated with team members to optimize efficiency in the warehouse.
Oversaw warehouse job functions to meet on-time delivery needs.
Coordinated daily warehouse operations to ensure efficient workflow and timely order fulfillment.
Managed inventory control processes, maintaining accurate stock levels and minimizing discrepancies.
Trained new team members on safety protocols and operational procedures to enhance productivity.
Implemented best practices for equipment usage, ensuring compliance with safety regulations.
Education
High School Diploma
Kingbridge International High School | The Bronx, NY | 06.2014