Javier Pilas
Santa Fe,NM
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and willingness to take on responsibilities.
Overview
11
11
years of professional experience
Work History
Cook Shift Leader
Panda Express
04.2023 - Current
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Assisted management with scheduling, ensuring proper coverage during busy shifts and reducing labor costs.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Package Delivery Driver
United Parcel Service, UPS
02.2020 - 02.2023
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Developed strong relationships with customers through courteous and professional interactions during deliveries.
- Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
- Increased overall efficiency by assisting in loading and unloading packages at the distribution center.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
- Demonstrated adaptability by adjusting delivery schedules according to changing weather conditions, traffic patterns, or client requests.
- Lifted, lowered, and carried packages throughout regular course of delivery. At most a package weighed 100 pounds, utilized carrying aid when necessary.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Delivered packages to customer doorsteps and business offices.
- Drove truck in urban and rural areas to expertly make high volume of deliveries. Furthest route from Santa Fe center is over 100 miles out.
Blaster/Painter's Helper
Strike USA
07.2019 - 08.2019
- Maintained a safe work environment by adhering to safety protocols, wearing appropriate protective gear.
- Improved paint application consistency by expertly mixing, matching, and applying paint to various surfaces.
- Increased client satisfaction rates by delivering high-quality surface finishes within specified deadlines.
Delivery Driver
Domino's Pizza
06.2017 - 06.2019
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Delivered orders to customers to drive full satisfaction.
Server
Pizza Hut
01.2016 - 05.2016
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cook
Sonic Drive-in
09.2013 - 01.2014
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Followed recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
Education
No Degree - Accounting
Eastern New Mexico University
Portales, NM05.2022
High School Diploma -
V. Sue Cleveland Highschool
Rio Rancho05.2015
Skills
- Am always active and on the move In good shape
- Reliable, proud of having a good attendance
- Can work long periods of time late or early
- Can adjust when given the opportunity
Fitness
Enjoys lifting weights as well as cardio. Watching what I eat not just for health but to always be on the ready to tackle any obstacle while in a good head space.
Languages
Spanish
Native or Bilingual
Timeline
Cook Shift Leader
Panda Express
04.2023 - Current
Package Delivery Driver
United Parcel Service, UPS
02.2020 - 02.2023
Blaster/Painter's Helper
Strike USA
07.2019 - 08.2019
Delivery Driver
Domino's Pizza
06.2017 - 06.2019
Server
Pizza Hut
01.2016 - 05.2016
Cook
Sonic Drive-in
09.2013 - 01.2014
No Degree - Accounting
Eastern New Mexico University
High School Diploma -
V. Sue Cleveland Highschool