Javier Polo
New Port Richey,FL
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 15 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
9
9
years of professional experience
Work History
Site Lead
GoPuff
03.2022 - 02.2024
- Maintained records and logs of work performed and materials and equipment used.
- Developed effective communication channels between onsite teams and offsite management staff.
- Implemented quality control measures, resulting in improved overall product quality.
- Troubleshot issues to keep machinery and tools operational.
Store Manager
FedEx Office
09.2021 - Current
- Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
- Complete regular daily job duties including accounts receivable, inventory reports, daily sales recaps, and balances
- Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management.
Assistant Store Manager + Lead Consultant
FedEx Office
11.2017 - 09.2021
- Coaching the team and ensuring they have the tools and information needed to support company goals
- Executing all operational and store sales activities to ensure the store exceeds financially and customer experience targets.
Tech Manager
Staples
12.2014 - 11.2017
- Manage staff, schedules, inventory, and budgets at a retail store
- Promote special offers, new products, and featured items
- Responded to customers special orders and unusual situations
- Computer home installation
- Inventory auditor for the district.
Education
Briarcliffe College
05.2007
Forest Hills High School
Forest Hills, N.Y05.2006
Skills
- Microsoft Office
- Excel
- PowerPoint
- Adobe Illustrator
- Photoshop
- InDesign
- Acrobat
- Oral, written, and interpersonal communication
- Supervising Training
- Project Management Operations Annual Reporting
- Database Management
- Direct Sales
- Supply Ordering
- POS Systems
Awards
- Best Store in KPI metrics for Q2 & Q3 District 57
- Won an award for 6 consecutive months for having 100% S.Q.I
- Highest grossing tech dept in the region for Staples.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Site Lead
GoPuff
03.2022 - 02.2024
Store Manager
FedEx Office
09.2021 - Current
Assistant Store Manager + Lead Consultant
FedEx Office
11.2017 - 09.2021
Tech Manager
Staples
12.2014 - 11.2017
Briarcliffe College
Forest Hills High School